Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 168 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
2. 2.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
3. 3.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
4. 4.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
5. 5.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
6. 6.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) walking off in anger
7. 7.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
8. 8.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
10. 10.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 4 (d) step 1
11. 11.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 1 (d) step 3
13. 13.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
14. 14.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “I don’t care.” (d) “You are always wrong.”
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) name-calling (d) apologising sincerely
16. 16.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
17. 17.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
18. 18.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
19. 19.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
20. 20.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 3 (c) step 1 (d) step 2
22. 22.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
23. 23.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
24. 24.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
25. 25.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) focusing on the problem (d) shouting back
26. 26.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) using a calm voice (d) apologising sincerely
27. 27.🔍 Which is the odd one out? (a) focusing on the problem (b) bringing up old fights (c) shouting back (d) spreading gossip
28. 28.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
29. 29.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
30. 30.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to pick a winner (d) to find who to blame
31. 31.Which of these helps solve a conflict? (a) taking sides at once (b) listening without blame (c) name-calling (d) bringing up old fights
32. 32.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
33. 33.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) shouting back (d) apologising sincerely
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
35. 35.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
36. 36.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 1 (d) step 2
37. 37.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
39. 39.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) walking off in anger (d) saying “I feel…”
40. 40.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True

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