Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 171 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with a winner and loser (d) with silence
2. 2.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
3. 3.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
4. 4.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
5. 5.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
6. 6.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) the leader picks alone (d) scrap the project
7. 7.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
8. 8.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
9. 9.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
10. 10.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) saying “I feel…” (d) taking sides at once
11. 11.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
12. 12.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
13. 13.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
14. 14.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) apologising sincerely (d) finding a middle way
15. 15.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
16. 16.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
17. 17.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
18. 18.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) taking sides at once (d) using a calm voice
19. 19.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
20. 20.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) saying “I feel…” (d) using a calm voice
21. 21.Which of these helps solve a conflict? (a) listening without blame (b) name-calling (c) shouting back (d) spreading gossip
22. 22.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 3 (c) step 2 (d) step 4
23. 23.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 4 (d) step 1
24. 24.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) listening without blame (d) spreading gossip
25. 25.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) saying “I feel…” (d) bringing up old fights
26. 26.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) shouting back (d) name-calling
27. 27.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 1 (d) step 3
28. 28.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
29. 29.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) name-calling (d) taking sides at once
30. 30.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) apologising sincerely (d) taking sides at once
31. 31.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
32. 32.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
33. 33.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
34. 34.🔍 Which is the odd one out? (a) bringing up old fights (b) saying “I feel…” (c) taking sides at once (d) name-calling
35. 35.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
36. 36.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) shouting back (d) finding a middle way
37. 37.🔍 Which is the odd one out? (a) shouting back (b) finding a middle way (c) name-calling (d) bringing up old fights
38. 38.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 2 (c) step 1 (d) step 4
39. 39.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
40. 40.True or false: “listening without blame” makes a conflict worse. (a) False (b) True

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