Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 177 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
2. 2.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
3. 3.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
4. 4.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
5. 5.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
6. 6.Which of these makes a conflict worse? (a) finding a middle way (b) walking off in anger (c) apologising sincerely (d) listening without blame
7. 7.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) apologising sincerely (d) saying “I feel…”
8. 8.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) spreading gossip (d) taking sides at once
9. 9.True or false: “shouting back” makes a conflict worse. (a) False (b) True
10. 10.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 3 (d) step 1
12. 12.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
13. 13.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) scrap the project (c) the leader picks alone (d) use the louder one’s
15. 15.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
16. 16.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 1 (d) step 2
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
18. 18.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
19. 19.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) pick a winner fast (d) help them calm down
20. 20.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
21. 21.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) apologising sincerely (d) saying “I feel…”
22. 22.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
23. 23.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) listening without blame (d) walking off in anger
24. 24.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
25. 25.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 4 (d) step 3
26. 26.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) apologising sincerely (d) taking sides at once
27. 27.True or false: “shouting back” helps solve a conflict. (a) True (b) False
28. 28.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “I don’t care.”
29. 29.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
30. 30.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) shouting back (d) bringing up old fights
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
32. 32.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) finding a middle way (d) saying “I feel…”
33. 33.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
34. 34.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 2 (d) step 3
35. 35.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
36. 36.🔍 Which is the odd one out? (a) listening without blame (b) finding a middle way (c) name-calling (d) saying “I feel…”
37. 37.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
38. 38.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
39. 39.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
40. 40.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True

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