Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 178 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
2. 2.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
3. 3.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
4. 4.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 1 (d) step 2
5. 5.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
6. 6.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
7. 7.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 2 (d) step 4
8. 8.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 2 (d) step 4
9. 9.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
10. 10.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
11. 11.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) listening without blame (d) name-calling
12. 12.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
13. 13.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
14. 14.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
15. 15.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
16. 16.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) shouting back (d) saying “I feel…”
17. 17.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
18. 18.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
19. 19.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
20. 20.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
22. 22.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
23. 23.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) bringing up old fights (d) walking off in anger
24. 24.Which of these helps solve a conflict? (a) apologising sincerely (b) name-calling (c) walking off in anger (d) spreading gossip
25. 25.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
26. 26.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) use the louder one’s (c) combine the best parts (d) scrap the project
27. 27.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
28. 28.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) walking off in anger (d) listening without blame
29. 29.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
30. 30.Which of these makes a conflict worse? (a) bringing up old fights (b) finding a middle way (c) saying “I feel…” (d) using a calm voice
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
32. 32.Which of these helps solve a conflict? (a) using a calm voice (b) name-calling (c) shouting back (d) taking sides at once
33. 33.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) shouting back (d) walking off in anger
34. 34.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) saying “I feel…” (d) spreading gossip
35. 35.Which of these makes a conflict worse? (a) focusing on the problem (b) taking sides at once (c) using a calm voice (d) listening without blame
36. 36.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
37. 37.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) walking off in anger (d) apologising sincerely
38. 38.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) using a calm voice (d) saying “I feel…”
39. 39.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
40. 40.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False

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