Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 179 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
2. 2.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
3. 3.Which of these helps solve a conflict? (a) finding a middle way (b) spreading gossip (c) taking sides at once (d) bringing up old fights
4. 4.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
5. 5.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) walking off in anger (d) apologising sincerely
6. 6.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) saying “I feel…” (d) finding a middle way
7. 7.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
8. 8.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) name-calling (d) saying “I feel…”
9. 9.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) taking sides at once (d) using a calm voice
10. 10.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) listening without blame (d) saying “I feel…”
11. 11.Which of these makes a conflict worse? (a) saying “I feel…” (b) listening without blame (c) finding a middle way (d) spreading gossip
12. 12.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 2 (d) step 4
13. 13.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
14. 14.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
15. 15.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) taking sides at once (d) finding a middle way
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
17. 17.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) taking sides at once (d) listening without blame
18. 18.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
19. 19.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) finding a middle way (d) focusing on the problem
20. 20.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
21. 21.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
22. 22.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
23. 23.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
25. 25.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
27. 27.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
28. 28.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) spreading gossip (d) apologising sincerely
29. 29.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 4 (d) step 2
30. 30.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
31. 31.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
32. 32.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to understand fully (d) to find who to blame
33. 33.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
34. 34.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
35. 35.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
36. 36.Which of these helps solve a conflict? (a) saying “I feel…” (b) shouting back (c) name-calling (d) taking sides at once
37. 37.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 1 (d) step 2
38. 38.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) apologising sincerely (d) walking off in anger
39. 39.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
40. 40.True or false: “name-calling” makes a conflict worse. (a) True (b) False

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