Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 18 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak
2. 2.Which of these helps solve a conflict? (a) focusing on the problem (b) bringing up old fights (c) walking off in anger (d) spreading gossip
3. 3.🔍 Which is the odd one out? (a) spreading gossip (b) focusing on the problem (c) shouting back (d) name-calling
4. 4.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
5. 5.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
6. 6.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
7. 7.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
8. 8.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) listening without blame (d) taking sides at once
9. 9.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
10. 10.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
11. 11.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
12. 12.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) using a calm voice (d) shouting back
13. 13.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
14. 14.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
15. 15.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) the leader picks alone (d) combine the best parts
16. 16.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
17. 17.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
18. 18.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) taking sides at once (d) finding a middle way
19. 19.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
20. 20.Which of these makes a conflict worse? (a) bringing up old fights (b) finding a middle way (c) using a calm voice (d) apologising sincerely
21. 21.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
22. 22.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
23. 23.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
24. 24.Which of these makes a conflict worse? (a) saying “I feel…” (b) name-calling (c) focusing on the problem (d) listening without blame
25. 25.Which of these makes a conflict worse? (a) focusing on the problem (b) apologising sincerely (c) shouting back (d) listening without blame
26. 26.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
27. 27.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
28. 28.🔍 Which is the odd one out? (a) focusing on the problem (b) saying “I feel…” (c) taking sides at once (d) using a calm voice
29. 29.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
30. 30.🔍 Which is the odd one out? (a) apologising sincerely (b) listening without blame (c) using a calm voice (d) spreading gossip
31. 31.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
32. 32.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) bringing up old fights (d) finding a middle way
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
36. 36.True or false: “shouting back” helps solve a conflict. (a) False (b) True
37. 37.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
38. 38.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
39. 39.🔍 Which is the odd one out? (a) saying “I feel…” (b) using a calm voice (c) finding a middle way (d) shouting back
40. 40.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 3 (d) step 4

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