Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 183 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: take a deep breath or agree on a plan? (a) take a deep breath (b) agree on a plan
2. 2.Which of these helps solve a conflict? (a) apologising sincerely (b) spreading gossip (c) name-calling (d) shouting back
3. 3.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
4. 4.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “I don’t care.”
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
6. 6.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 2 (d) step 3
7. 7.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) bringing up old fights (d) focusing on the problem
8. 8.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
9. 9.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) saying “I feel…” (d) taking sides at once
10. 10.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
11. 11.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) name-calling (d) saying “I feel…”
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) take a vote at once (c) help them calm down (d) ignore them
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
14. 14.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) shouting back (d) finding a middle way
15. 15.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
16. 16.Which of these helps solve a conflict? (a) shouting back (b) finding a middle way (c) name-calling (d) taking sides at once
17. 17.True or false: “name-calling” helps solve a conflict. (a) False (b) True
18. 18.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to waste time (d) to find who to blame
19. 19.True or false: “name-calling” makes a conflict worse. (a) False (b) True
20. 20.Which of these makes a conflict worse? (a) listening without blame (b) saying “I feel…” (c) using a calm voice (d) taking sides at once
21. 21.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
22. 22.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) focusing on the problem (d) taking sides at once
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) combine the best parts (d) scrap the project
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
25. 25.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) focusing on the problem (d) shouting back
26. 26.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) walking off in anger (d) saying “I feel…”
27. 27.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
28. 28.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 4 (d) step 3
29. 29.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
30. 30.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
31. 31.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 2 (c) step 1 (d) step 4
32. 32.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
33. 33.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
34. 34.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) walking off in anger (d) taking sides at once
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
36. 36.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
37. 37.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
38. 38.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) apologising sincerely (d) finding a middle way
40. 40.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False

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