Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 185 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
2. 2.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with an agreed plan (d) with silence
3. 3.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) apologising sincerely (d) shouting back
4. 4.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) spreading gossip (d) apologising sincerely
5. 5.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 1 (d) step 2
6. 6.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
7. 7.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
8. 8.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) use the louder one’s (d) scrap the project
9. 9.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
10. 10.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
11. 11.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) listening without blame (d) bringing up old fights
12. 12.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) taking sides at once (d) focusing on the problem
13. 13.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
14. 14.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
15. 15.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) spreading gossip (d) taking sides at once
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
17. 17.Which of these helps solve a conflict? (a) saying “I feel…” (b) spreading gossip (c) taking sides at once (d) shouting back
18. 18.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) focusing on the problem (d) walking off in anger
19. 19.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
20. 20.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 1 (d) step 3
21. 21.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
22. 22.🔍 Which is the odd one out? (a) taking sides at once (b) finding a middle way (c) spreading gossip (d) shouting back
23. 23.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
24. 24.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
26. 26.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) using a calm voice (d) saying “I feel…”
27. 27.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
28. 28.🔍 Which is the odd one out? (a) bringing up old fights (b) focusing on the problem (c) shouting back (d) taking sides at once
29. 29.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
30. 30.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) name-calling (d) apologising sincerely
31. 31.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
32. 32.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
33. 33.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
34. 34.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
35. 35.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 2 (d) step 3
36. 36.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 3 (c) step 1 (d) step 2
37. 37.Which of these makes a conflict worse? (a) apologising sincerely (b) bringing up old fights (c) saying “I feel…” (d) listening without blame
38. 38.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
39. 39.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
40. 40.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes

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