Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 187 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
2. 2.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
3. 3.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
4. 4.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) using a calm voice (d) saying “I feel…”
5. 5.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
6. 6.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
7. 7.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) using a calm voice (d) focusing on the problem
9. 9.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
10. 10.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
11. 11.Which of these helps solve a conflict? (a) taking sides at once (b) apologising sincerely (c) shouting back (d) name-calling
12. 12.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) bringing up old fights (d) finding a middle way
13. 13.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) spreading gossip (d) taking sides at once
14. 14.Which of these makes a conflict worse? (a) walking off in anger (b) using a calm voice (c) apologising sincerely (d) finding a middle way
15. 15.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
16. 16.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
17. 17.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
18. 18.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
19. 19.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 4 (d) step 1
20. 20.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
21. 21.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
22. 22.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) bringing up old fights (d) finding a middle way
23. 23.🔍 Which is the odd one out? (a) spreading gossip (b) focusing on the problem (c) apologising sincerely (d) finding a middle way
24. 24.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
26. 26.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
27. 27.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
28. 28.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
29. 29.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
30. 30.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) saying “I feel…” (d) shouting back
31. 31.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) spreading gossip (d) taking sides at once
32. 32.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
33. 33.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) bringing up old fights (d) focusing on the problem
34. 34.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2
35. 35.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) using a calm voice (d) spreading gossip
36. 36.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) apologising sincerely (d) taking sides at once
37. 37.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
38. 38.True or false: “shouting back” makes a conflict worse. (a) True (b) False
39. 39.✅ How does solving a conflict end? (a) with silence (b) with a winner and loser (c) with an agreed plan (d) with a fight
40. 40.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan

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