Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 189 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
2. 2.Which of these makes a conflict worse? (a) listening without blame (b) walking off in anger (c) saying “I feel…” (d) using a calm voice
3. 3.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
4. 4.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
5. 5.Which of these helps solve a conflict? (a) shouting back (b) walking off in anger (c) spreading gossip (d) using a calm voice
6. 6.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
7. 7.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
8. 8.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) shouting back (d) bringing up old fights
9. 9.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) shouting back (d) bringing up old fights
10. 10.🕊️ When solving a conflict, which comes first: hear each side fully or cool off for a minute? (a) hear each side fully (b) cool off for a minute
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 2 (d) step 4
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 2 (d) step 1
13. 13.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
14. 14.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 3 (d) step 4
15. 15.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
16. 16.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
17. 17.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 2 (d) step 3
18. 18.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) focusing on the problem
19. 19.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
20. 20.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
21. 21.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) listening without blame (d) shouting back
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
23. 23.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
24. 24.True or false: “spreading gossip” makes a conflict worse. (a) True (b) False
25. 25.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with a winner and loser (d) with silence
26. 26.Which of these makes a conflict worse? (a) listening without blame (b) name-calling (c) apologising sincerely (d) saying “I feel…”
27. 27.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) listening without blame (d) apologising sincerely
28. 28.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
29. 29.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
30. 30.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
31. 31.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
32. 32.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to pick a winner (d) to understand fully
33. 33.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
34. 34.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
35. 35.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) using a calm voice
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
37. 37.True or false: “shouting back” helps solve a conflict. (a) True (b) False
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
39. 39.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
40. 40.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 1 (d) step 2

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students