Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 192 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
2. 2.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
3. 3.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
4. 4.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
5. 5.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
6. 6.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 4 (b) step 3 (c) step 1 (d) step 2
7. 7.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
8. 8.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) listening without blame (d) finding a middle way
9. 9.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
10. 10.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
11. 11.🔍 Which is the odd one out? (a) spreading gossip (b) listening without blame (c) saying “I feel…” (d) focusing on the problem
12. 12.True or false: “shouting back” helps solve a conflict. (a) False (b) True
13. 13.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 4 (d) step 1
15. 15.True or false: “shouting back” makes a conflict worse. (a) True (b) False
16. 16.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
18. 18.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
19. 19.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) shouting back (d) listening without blame
20. 20.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
21. 21.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
23. 23.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
24. 24.Which of these makes a conflict worse? (a) saying “I feel…” (b) spreading gossip (c) listening without blame (d) using a calm voice
25. 25.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
26. 26.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
27. 27.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 3 (d) step 2
28. 28.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
29. 29.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) using a calm voice (d) taking sides at once
30. 30.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
31. 31.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
32. 32.Which of these helps solve a conflict? (a) taking sides at once (b) name-calling (c) listening without blame (d) bringing up old fights
33. 33.🔍 Which is the odd one out? (a) spreading gossip (b) finding a middle way (c) shouting back (d) name-calling
34. 34.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
35. 35.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
36. 36.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
37. 37.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
39. 39.🔍 Which is the odd one out? (a) using a calm voice (b) finding a middle way (c) walking off in anger (d) listening without blame
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath

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