Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 194 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
2. 2.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
3. 3.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) taking sides at once
4. 4.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) name-calling (d) listening without blame
5. 5.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) shouting back (d) finding a middle way
6. 6.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
7. 7.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
8. 8.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 2 (d) step 3
9. 9.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) taking sides at once (d) focusing on the problem
10. 10.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
11. 11.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) walking off in anger (d) using a calm voice
12. 12.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) taking sides at once (d) listening without blame
14. 14.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
15. 15.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
16. 16.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
17. 17.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
18. 18.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
20. 20.Which of these makes a conflict worse? (a) name-calling (b) saying “I feel…” (c) listening without blame (d) using a calm voice
21. 21.Which of these helps solve a conflict? (a) taking sides at once (b) apologising sincerely (c) name-calling (d) spreading gossip
22. 22.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) using a calm voice (d) bringing up old fights
23. 23.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) saying “I feel…” (d) taking sides at once
24. 24.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
26. 26.Which of these makes a conflict worse? (a) listening without blame (b) shouting back (c) focusing on the problem (d) saying “I feel…”
27. 27.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
28. 28.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
29. 29.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) shouting back (d) walking off in anger
31. 31.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
32. 32.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 4 (d) step 2
33. 33.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
34. 34.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
35. 35.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
36. 36.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
37. 37.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
38. 38.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
39. 39.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
40. 40.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it

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