Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 196 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) shouting back (d) saying “I feel…”
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
3. 3.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
4. 4.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
5. 5.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
6. 6.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
7. 7.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
8. 8.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
9. 9.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) apologising sincerely (d) walking off in anger
10. 10.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) walking off in anger (d) apologising sincerely
11. 11.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
12. 12.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) apologising sincerely (d) bringing up old fights
13. 13.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) focusing on the problem (d) shouting back
14. 14.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
15. 15.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) name-calling
16. 16.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) use the louder one’s (d) the leader picks alone
17. 17.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) shouting back (d) finding a middle way
18. 18.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) taking sides at once (d) using a calm voice
19. 19.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
20. 20.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
21. 21.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
22. 22.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 2 (c) step 3 (d) step 4
23. 23.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
24. 24.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
25. 25.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
26. 26.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) listening without blame (d) taking sides at once
27. 27.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
28. 28.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 2 (c) step 3 (d) step 4
29. 29.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
30. 30.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
31. 31.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) using a calm voice (d) name-calling
32. 32.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
33. 33.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
34. 34.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
36. 36.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) bringing up old fights (d) listening without blame
37. 37.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
38. 38.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) listening without blame (d) bringing up old fights
39. 39.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or let each person speak? (a) shake hands on a plan (b) let each person speak

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