Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 198 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
2. 2.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
3. 3.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
5. 5.🔍 Which is the odd one out? (a) shouting back (b) saying “I feel…” (c) taking sides at once (d) spreading gossip
6. 6.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
7. 7.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) spreading gossip (d) finding a middle way
8. 8.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
9. 9.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
11. 11.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
12. 12.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
13. 13.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 2 (c) step 3 (d) step 4
15. 15.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 3 (b) step 4 (c) step 2 (d) step 1
16. 16.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 4 (b) step 2 (c) step 3 (d) step 1
17. 17.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
18. 18.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
19. 19.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) taking sides at once (d) using a calm voice
20. 20.Which of these helps solve a conflict? (a) bringing up old fights (b) focusing on the problem (c) walking off in anger (d) taking sides at once
21. 21.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 2 (d) step 4
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
23. 23.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
24. 24.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
25. 25.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
26. 26.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
27. 27.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
28. 28.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
29. 29.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) taking sides at once (d) focusing on the problem
30. 30.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) spreading gossip (d) shouting back
31. 31.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
32. 32.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
33. 33.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
34. 34.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) taking sides at once (d) walking off in anger
35. 35.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) finding a middle way (d) taking sides at once
36. 36.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
37. 37.True or false: “name-calling” makes a conflict worse. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) spreading gossip (b) saying “I feel…” (c) finding a middle way (d) listening without blame
39. 39.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
40. 40.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides

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