Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 201 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: let each person speak or choose a fix together? (a) let each person speak (b) choose a fix together
2. 2.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “I don’t care.”
3. 3.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) walking off in anger (d) bringing up old fights
4. 4.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 4 (d) step 1
5. 5.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) apologising sincerely (d) name-calling
6. 6.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
7. 7.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) spreading gossip (d) taking sides at once
9. 9.Which of these makes a conflict worse? (a) taking sides at once (b) using a calm voice (c) focusing on the problem (d) apologising sincerely
10. 10.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with a winner and loser (d) with an agreed plan
11. 11.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
12. 12.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 3 (d) step 2
13. 13.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) spreading gossip (d) using a calm voice
15. 15.Which of these makes a conflict worse? (a) focusing on the problem (b) name-calling (c) apologising sincerely (d) listening without blame
16. 16.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 1 (c) step 4 (d) step 2
17. 17.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 3 (d) step 2
18. 18.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
19. 19.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
20. 20.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
21. 21.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
23. 23.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
24. 24.True or false: “shouting back” helps solve a conflict. (a) True (b) False
25. 25.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
26. 26.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 2 (d) step 4
27. 27.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
28. 28.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) spreading gossip (d) saying “I feel…”
29. 29.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
30. 30.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
31. 31.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
32. 32.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
33. 33.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) walking off in anger (d) taking sides at once
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) using a calm voice (d) bringing up old fights
35. 35.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
36. 36.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) the leader picks alone (d) combine the best parts
37. 37.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
38. 38.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
40. 40.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) focusing on the problem (d) taking sides at once

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