Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 204 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) apologising sincerely (d) finding a middle way
2. 2.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
3. 3.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
4. 4.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
5. 5.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 2 (d) step 3
6. 6.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
7. 7.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 2 (d) step 4
8. 8.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
9. 9.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
10. 10.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
11. 11.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) taking sides at once (d) focusing on the problem
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
13. 13.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
14. 14.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
15. 15.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) name-calling (d) listening without blame
16. 16.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) shouting back (d) using a calm voice
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
18. 18.True or false: “shouting back” helps solve a conflict. (a) False (b) True
19. 19.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
20. 20.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
21. 21.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 1 (d) step 4
22. 22.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
23. 23.True or false: “name-calling” helps solve a conflict. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
25. 25.Which of these helps solve a conflict? (a) name-calling (b) bringing up old fights (c) focusing on the problem (d) spreading gossip
26. 26.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) using a calm voice
27. 27.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “I don’t care.”
28. 28.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
29. 29.🕊️ When solving a conflict, which comes first: take a deep breath or choose a fix together? (a) take a deep breath (b) choose a fix together
30. 30.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
31. 31.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
32. 32.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
33. 33.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
34. 34.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
35. 35.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
36. 36.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) shouting back (d) listening without blame
37. 37.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
38. 38.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
39. 39.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
40. 40.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students