Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 205 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
2. 2.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
3. 3.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
4. 4.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) help them calm down (d) take a vote at once
5. 5.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) listening without blame (d) taking sides at once
6. 6.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) taking sides at once
7. 7.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) name-calling (d) walking off in anger
8. 8.🔍 Which is the odd one out? (a) name-calling (b) using a calm voice (c) saying “I feel…” (d) focusing on the problem
9. 9.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
10. 10.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) shouting back (d) apologising sincerely
11. 11.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) focusing on the problem (d) name-calling
12. 12.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
13. 13.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
14. 14.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
15. 15.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 2 (d) step 1
16. 16.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
17. 17.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 2 (d) step 3
18. 18.Which of these makes a conflict worse? (a) listening without blame (b) walking off in anger (c) using a calm voice (d) focusing on the problem
19. 19.Which of these helps solve a conflict? (a) name-calling (b) saying “I feel…” (c) bringing up old fights (d) walking off in anger
20. 20.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 3 (d) step 2
21. 21.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
22. 22.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 3 (c) step 2 (d) step 4
23. 23.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
24. 24.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
25. 25.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
26. 26.True or false: “shouting back” makes a conflict worse. (a) True (b) False
27. 27.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
28. 28.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
29. 29.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) finding a middle way (d) name-calling
30. 30.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
31. 31.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) listening without blame (d) walking off in anger
32. 32.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
33. 33.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) shouting back (d) focusing on the problem
34. 34.🔍 Which is the odd one out? (a) walking off in anger (b) using a calm voice (c) saying “I feel…” (d) finding a middle way
35. 35.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
36. 36.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
37. 37.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
38. 38.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
39. 39.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 3 (d) step 2
40. 40.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 2 (d) step 1

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students