Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 219 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) spreading gossip (d) focusing on the problem
2. 2.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
3. 3.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
4. 4.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 1 (c) step 3 (d) step 2
5. 5.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
6. 6.🔍 Which is the odd one out? (a) saying “I feel…” (b) spreading gossip (c) name-calling (d) walking off in anger
7. 7.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
9. 9.Which of these helps solve a conflict? (a) spreading gossip (b) using a calm voice (c) taking sides at once (d) name-calling
10. 10.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
11. 11.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) name-calling (d) focusing on the problem
12. 12.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
13. 13.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
14. 14.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “I don’t care.” (c) “Stop being silly!” (d) “You are always wrong.”
15. 15.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
17. 17.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
19. 19.Which of these makes a conflict worse? (a) spreading gossip (b) saying “I feel…” (c) listening without blame (d) apologising sincerely
20. 20.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
21. 21.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
22. 22.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
23. 23.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
25. 25.True or false: “name-calling” helps solve a conflict. (a) False (b) True
26. 26.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to understand fully (c) to find who to blame (d) to waste time
27. 27.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
28. 28.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 4 (d) step 2
29. 29.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) saying “I feel…” (d) shouting back
30. 30.🔍 Which is the odd one out? (a) shouting back (b) apologising sincerely (c) walking off in anger (d) taking sides at once
31. 31.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
32. 32.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) bringing up old fights (d) shouting back
34. 34.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
35. 35.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) focusing on the problem (d) shouting back
36. 36.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
38. 38.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) finding a middle way (d) walking off in anger
39. 39.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
40. 40.Which of these helps solve a conflict? (a) finding a middle way (b) shouting back (c) bringing up old fights (d) taking sides at once

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