Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 22 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
2. 2.🕊️ When solving a conflict, which comes first: let each person speak or list possible fixes? (a) let each person speak (b) list possible fixes
3. 3.Which of these makes a conflict worse? (a) focusing on the problem (b) listening without blame (c) finding a middle way (d) taking sides at once
4. 4.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
5. 5.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
6. 6.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
7. 7.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
9. 9.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) combine the best parts (d) use the louder one’s
11. 11.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
12. 12.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 1 (d) step 2
13. 13.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) saying “I feel…” (d) spreading gossip
14. 14.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) spreading gossip
15. 15.🔍 Which is the odd one out? (a) apologising sincerely (b) focusing on the problem (c) name-calling (d) using a calm voice
16. 16.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
17. 17.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
18. 18.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
19. 19.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “You are always wrong.” (d) “Let’s hear both sides.”
20. 20.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
21. 21.🔍 Which is the odd one out? (a) saying “I feel…” (b) bringing up old fights (c) using a calm voice (d) listening without blame
22. 22.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
23. 23.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
24. 24.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
26. 26.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
27. 27.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) taking sides at once (d) apologising sincerely
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
29. 29.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 1 (c) step 3 (d) step 2
30. 30.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) shouting back (d) finding a middle way
31. 31.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
32. 32.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 1 (d) step 4
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
34. 34.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
35. 35.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) shouting back
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
37. 37.🕊️ When solving a conflict, which comes first: calm down or shake hands on a plan? (a) calm down (b) shake hands on a plan
38. 38.True or false: “shouting back” helps solve a conflict. (a) True (b) False
39. 39.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
40. 40.Which of these helps solve a conflict? (a) listening without blame (b) walking off in anger (c) spreading gossip (d) taking sides at once

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