Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 222 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 1 (d) step 4
2. 2.Which of these makes a conflict worse? (a) finding a middle way (b) using a calm voice (c) taking sides at once (d) focusing on the problem
3. 3.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to understand fully (d) to find who to blame
4. 4.✅ How does solving a conflict end? (a) with silence (b) with a fight (c) with an agreed plan (d) with a winner and loser
5. 5.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
6. 6.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
7. 7.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
8. 8.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
9. 9.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
10. 10.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
11. 11.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) taking sides at once (d) using a calm voice
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) ignore them (d) take a vote at once
13. 13.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
14. 14.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
15. 15.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
16. 16.True or false: “name-calling” makes a conflict worse. (a) False (b) True
17. 17.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
18. 18.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
19. 19.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 1 (d) step 2
20. 20.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) shouting back (d) spreading gossip
21. 21.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
22. 22.🔍 Which is the odd one out? (a) walking off in anger (b) taking sides at once (c) bringing up old fights (d) saying “I feel…”
23. 23.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
24. 24.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
25. 25.True or false: “shouting back” makes a conflict worse. (a) True (b) False
26. 26.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
27. 27.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
28. 28.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
29. 29.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
30. 30.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
31. 31.🔍 Which is the odd one out? (a) shouting back (b) focusing on the problem (c) walking off in anger (d) taking sides at once
32. 32.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
33. 33.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
34. 34.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
35. 35.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
36. 36.True or false: “shouting back” helps solve a conflict. (a) True (b) False
37. 37.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
38. 38.Which of these makes a conflict worse? (a) saying “I feel…” (b) using a calm voice (c) focusing on the problem (d) name-calling
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
40. 40.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 1 (d) step 3

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students