Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 227 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) apologising sincerely (b) using a calm voice (c) shouting back (d) listening without blame
2. 2.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with a winner and loser (d) with an agreed plan
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
4. 4.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
5. 5.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
6. 6.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
7. 7.🔍 Which is the odd one out? (a) listening without blame (b) shouting back (c) name-calling (d) bringing up old fights
8. 8.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
9. 9.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) saying “I feel…” (d) taking sides at once
10. 10.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
11. 11.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
12. 12.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
13. 13.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) apologising sincerely (d) shouting back
14. 14.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
15. 15.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
16. 16.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) taking sides at once (d) focusing on the problem
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 3 (d) step 1
18. 18.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 1 (d) step 4
19. 19.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
20. 20.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) finding a middle way (d) taking sides at once
21. 21.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
22. 22.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
23. 23.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) saying “I feel…” (d) spreading gossip
24. 24.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
25. 25.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
26. 26.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
27. 27.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) bringing up old fights (d) spreading gossip
28. 28.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
29. 29.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
30. 30.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
31. 31.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) listening without blame (d) taking sides at once
32. 32.🔍 Which is the odd one out? (a) using a calm voice (b) shouting back (c) spreading gossip (d) taking sides at once
33. 33.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
34. 34.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 4 (d) step 3
35. 35.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
36. 36.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
37. 37.🕊️ When solving a conflict, which comes first: let each person speak or agree on a plan? (a) let each person speak (b) agree on a plan
38. 38.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) taking sides at once (d) name-calling
39. 39.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan

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