Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 228 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
2. 2.True or false: “bringing up old fights” helps solve a conflict. (a) True (b) False
3. 3.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 2 (d) step 4
4. 4.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) using a calm voice (d) walking off in anger
5. 5.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) walking off in anger (d) bringing up old fights
6. 6.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) name-calling (d) apologising sincerely
7. 7.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
8. 8.🕊️ When solving a conflict, which comes first: shake hands on a plan or take a deep breath? (a) shake hands on a plan (b) take a deep breath
9. 9.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
10. 10.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
11. 11.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) saying “I feel…” (d) finding a middle way
12. 12.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 1 (d) step 2
13. 13.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 1 (c) step 4 (d) step 2
14. 14.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
15. 15.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) spreading gossip (d) saying “I feel…”
16. 16.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
17. 17.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) walking off in anger (d) finding a middle way
18. 18.🕊️ When solving a conflict, which comes first: find options or cool off for a minute? (a) find options (b) cool off for a minute
19. 19.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) bringing up old fights (d) saying “I feel…”
20. 20.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
21. 21.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
22. 22.True or false: “name-calling” helps solve a conflict. (a) False (b) True
23. 23.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) finding a middle way (d) bringing up old fights
24. 24.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 4 (d) step 2
25. 25.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
26. 26.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
27. 27.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
28. 28.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
29. 29.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
30. 30.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
31. 31.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) apologising sincerely (d) taking sides at once
32. 32.Which of these makes a conflict worse? (a) using a calm voice (b) taking sides at once (c) focusing on the problem (d) apologising sincerely
33. 33.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 4 (d) step 1
34. 34.🔍 Which is the odd one out? (a) shouting back (b) apologising sincerely (c) saying “I feel…” (d) finding a middle way
35. 35.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
36. 36.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
37. 37.🕊️ When solving a conflict, which comes first: cool off for a minute or brainstorm solutions? (a) cool off for a minute (b) brainstorm solutions
38. 38.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
39. 39.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
40. 40.🕊️ When solving a conflict, which comes first: cool off for a minute or agree on a plan? (a) cool off for a minute (b) agree on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students