Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 229 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) apologising sincerely (d) bringing up old fights
2. 2.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) saying “I feel…” (d) bringing up old fights
4. 4.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) bringing up old fights (d) using a calm voice
5. 5.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 4 (d) step 2
6. 6.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
7. 7.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
8. 8.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) using a calm voice (d) spreading gossip
9. 9.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
10. 10.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
11. 11.✅ How does solving a conflict end? (a) with silence (b) with an agreed plan (c) with a fight (d) with a winner and loser
12. 12.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
13. 13.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
14. 14.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 3 (d) step 1
15. 15.True or false: “name-calling” makes a conflict worse. (a) False (b) True
16. 16.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) listening without blame (d) shouting back
17. 17.🔍 Which is the odd one out? (a) spreading gossip (b) walking off in anger (c) finding a middle way (d) name-calling
18. 18.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) take a vote at once (d) pick a winner fast
19. 19.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) name-calling (d) taking sides at once
20. 20.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) taking sides at once (d) focusing on the problem
21. 21.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
22. 22.Which of these helps solve a conflict? (a) walking off in anger (b) finding a middle way (c) spreading gossip (d) taking sides at once
23. 23.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) using a calm voice (d) walking off in anger
24. 24.👂 Why listen to both sides in a conflict? (a) to waste time (b) to understand fully (c) to find who to blame (d) to pick a winner
25. 25.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
26. 26.Which of these makes a conflict worse? (a) using a calm voice (b) shouting back (c) listening without blame (d) saying “I feel…”
27. 27.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
28. 28.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) saying “I feel…” (d) bringing up old fights
29. 29.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
30. 30.Which of these helps solve a conflict? (a) walking off in anger (b) listening without blame (c) shouting back (d) name-calling
31. 31.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
32. 32.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
33. 33.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
34. 34.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
35. 35.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) using a calm voice (d) walking off in anger
36. 36.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
37. 37.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
38. 38.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) taking sides at once (d) saying “I feel…”
39. 39.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
40. 40.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) finding a middle way (d) walking off in anger

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