Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 231 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 3 (c) step 1 (d) step 2
2. 2.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
3. 3.True or false: “focusing on the problem” makes a conflict worse. (a) True (b) False
4. 4.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
5. 5.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 1 (c) step 4 (d) step 3
6. 6.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
7. 7.Which of these makes a conflict worse? (a) focusing on the problem (b) listening without blame (c) apologising sincerely (d) shouting back
8. 8.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
9. 9.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 1 (b) step 3 (c) step 4 (d) step 2
10. 10.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) name-calling (d) saying “I feel…”
11. 11.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
12. 12.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) name-calling (d) focusing on the problem
13. 13.True or false: “name-calling” makes a conflict worse. (a) True (b) False
14. 14.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
15. 15.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) name-calling (d) using a calm voice
16. 16.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
17. 17.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 1 (c) step 4 (d) step 2
18. 18.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
20. 20.Which of these helps solve a conflict? (a) taking sides at once (b) bringing up old fights (c) focusing on the problem (d) name-calling
21. 21.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) taking sides at once (d) apologising sincerely
22. 22.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) walking off in anger (d) shouting back
23. 23.🔍 Which is the odd one out? (a) spreading gossip (b) saying “I feel…” (c) finding a middle way (d) apologising sincerely
24. 24.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
25. 25.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
26. 26.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
27. 27.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
28. 28.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) name-calling (d) bringing up old fights
29. 29.🔍 Which is the odd one out? (a) name-calling (b) finding a middle way (c) walking off in anger (d) taking sides at once
30. 30.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to find who to blame (d) to understand fully
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
32. 32.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
34. 34.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 1 (d) step 3
35. 35.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) ignore them (c) help them calm down (d) take a vote at once
36. 36.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
37. 37.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 3 (d) step 1
38. 38.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
39. 39.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Let’s hear both sides.” (d) “Stop being silly!”
40. 40.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students