Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 233 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
2. 2.🕊️ When solving a conflict, which comes first: list possible fixes or choose a fix together? (a) list possible fixes (b) choose a fix together
3. 3.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) bringing up old fights (d) focusing on the problem
4. 4.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) the leader picks alone (d) combine the best parts
6. 6.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
7. 7.Which of these makes a conflict worse? (a) taking sides at once (b) apologising sincerely (c) focusing on the problem (d) finding a middle way
8. 8.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 2 (d) step 3
9. 9.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
10. 10.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 2 (d) step 1
11. 11.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
12. 12.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
13. 13.🔍 Which is the odd one out? (a) taking sides at once (b) apologising sincerely (c) focusing on the problem (d) listening without blame
14. 14.True or false: “shouting back” helps solve a conflict. (a) True (b) False
15. 15.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
16. 16.Which of these makes a conflict worse? (a) shouting back (b) using a calm voice (c) listening without blame (d) apologising sincerely
17. 17.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 3 (c) step 1 (d) step 4
18. 18.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) spreading gossip (d) saying “I feel…”
19. 19.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
20. 20.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
21. 21.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) listening without blame (d) shouting back
22. 22.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) bringing up old fights (d) saying “I feel…”
23. 23.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
24. 24.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) shouting back (d) walking off in anger
25. 25.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 4 (c) step 3 (d) step 1
26. 26.Which of these helps solve a conflict? (a) bringing up old fights (b) shouting back (c) taking sides at once (d) saying “I feel…”
27. 27.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
28. 28.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 1 (c) step 2 (d) step 4
29. 29.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
30. 30.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
31. 31.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to understand fully (d) to pick a winner
32. 32.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
33. 33.🔍 Which is the odd one out? (a) walking off in anger (b) name-calling (c) listening without blame (d) bringing up old fights
34. 34.🕊️ When solving a conflict, which comes first: find options or take a deep breath? (a) find options (b) take a deep breath
35. 35.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) using a calm voice (d) shouting back
36. 36.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
37. 37.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) walking off in anger (d) apologising sincerely
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
40. 40.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students