Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 235 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) listening without blame (d) name-calling
2. 2.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 1 (d) step 4
3. 3.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) focusing on the problem (d) walking off in anger
4. 4.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
5. 5.🔍 Which is the odd one out? (a) spreading gossip (b) taking sides at once (c) saying “I feel…” (d) name-calling
6. 6.Which of these helps solve a conflict? (a) spreading gossip (b) walking off in anger (c) focusing on the problem (d) bringing up old fights
7. 7.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
8. 8.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
9. 9.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
10. 10.Which of these makes a conflict worse? (a) focusing on the problem (b) shouting back (c) saying “I feel…” (d) apologising sincerely
11. 11.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 1 (d) step 4
12. 12.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
13. 13.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
14. 14.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) pick a winner fast (d) ignore them
15. 15.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) taking sides at once (d) using a calm voice
16. 16.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
17. 17.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
18. 18.🔍 Which is the odd one out? (a) focusing on the problem (b) name-calling (c) finding a middle way (d) using a calm voice
19. 19.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
20. 20.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
21. 21.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 1 (c) step 2 (d) step 3
22. 22.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 2 (c) step 3 (d) step 1
23. 23.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
24. 24.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) name-calling (d) finding a middle way
25. 25.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
26. 26.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
27. 27.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
28. 28.🕊️ When solving a conflict, which comes first: let each person speak or cool off for a minute? (a) let each person speak (b) cool off for a minute
29. 29.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
30. 30.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “You are always wrong.” (c) “I don’t care.” (d) “Let’s hear both sides.”
31. 31.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
32. 32.🔍 Which is the odd one out? (a) saying “I feel…” (b) finding a middle way (c) shouting back (d) focusing on the problem
33. 33.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) finding a middle way (d) name-calling
34. 34.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
35. 35.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 2 (d) step 4
36. 36.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
37. 37.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
38. 38.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
39. 39.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
40. 40.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) bringing up old fights (d) name-calling

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