Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 239 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
2. 2.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) take a vote at once (c) ignore them (d) pick a winner fast
3. 3.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) walking off in anger (d) bringing up old fights
4. 4.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
5. 5.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) listening without blame (d) saying “I feel…”
6. 6.🔍 Which is the odd one out? (a) finding a middle way (b) bringing up old fights (c) taking sides at once (d) spreading gossip
7. 7.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) listening without blame (d) saying “I feel…”
8. 8.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 3 (c) step 4 (d) step 2
9. 9.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
10. 10.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with a winner and loser (d) with silence
11. 11.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
12. 12.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
13. 13.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to understand fully (d) to waste time
14. 14.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
15. 15.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
16. 16.🔍 Which is the odd one out? (a) apologising sincerely (b) taking sides at once (c) listening without blame (d) saying “I feel…”
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
18. 18.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) walking off in anger (d) name-calling
19. 19.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
20. 20.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
22. 22.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
23. 23.🔍 Which is the odd one out? (a) listening without blame (b) taking sides at once (c) name-calling (d) shouting back
24. 24.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
25. 25.Which of these makes a conflict worse? (a) focusing on the problem (b) saying “I feel…” (c) walking off in anger (d) finding a middle way
26. 26.🔍 Which is the odd one out? (a) spreading gossip (b) apologising sincerely (c) shouting back (d) taking sides at once
27. 27.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
28. 28.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
29. 29.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “I don’t care.”
30. 30.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
31. 31.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
32. 32.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
34. 34.Which of these helps solve a conflict? (a) taking sides at once (b) spreading gossip (c) name-calling (d) listening without blame
35. 35.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
36. 36.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
37. 37.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 1 (d) step 4
38. 38.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 4 (d) step 2
39. 39.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) focusing on the problem (d) taking sides at once
40. 40.Which of these makes a conflict worse? (a) bringing up old fights (b) finding a middle way (c) apologising sincerely (d) focusing on the problem

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