Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 24 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
2. 2.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) spreading gossip (d) apologising sincerely
3. 3.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
4. 4.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) using a calm voice (d) finding a middle way
5. 5.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
6. 6.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) name-calling (d) walking off in anger
7. 7.🕊️ When solving a conflict, which comes first: list possible fixes or cool off for a minute? (a) list possible fixes (b) cool off for a minute
8. 8.🔍 Which is the odd one out? (a) finding a middle way (b) spreading gossip (c) saying “I feel…” (d) apologising sincerely
9. 9.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
10. 10.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
11. 11.True or false: “name-calling” helps solve a conflict. (a) True (b) False
12. 12.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
13. 13.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
14. 14.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
15. 15.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) taking sides at once (d) using a calm voice
16. 16.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) finding a middle way (d) walking off in anger
17. 17.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 4 (d) step 2
18. 18.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
19. 19.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
20. 20.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
21. 21.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
22. 22.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 4 (d) step 2
23. 23.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
24. 24.🔍 Which is the odd one out? (a) focusing on the problem (b) listening without blame (c) name-calling (d) using a calm voice
25. 25.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
27. 27.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
28. 28.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
29. 29.Which of these makes a conflict worse? (a) shouting back (b) listening without blame (c) apologising sincerely (d) focusing on the problem
30. 30.True or false: “shouting back” makes a conflict worse. (a) True (b) False
31. 31.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) combine the best parts (c) scrap the project (d) the leader picks alone
32. 32.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
33. 33.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
34. 34.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) saying “I feel…” (d) shouting back
35. 35.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
36. 36.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
37. 37.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
38. 38.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) spreading gossip (b) name-calling (c) apologising sincerely (d) taking sides at once
40. 40.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) focusing on the problem (d) shouting back

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