Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 244 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
2. 2.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
3. 3.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 1 (d) step 3
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) use the louder one’s (d) scrap the project
5. 5.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) listening without blame
6. 6.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
7. 7.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
8. 8.🕊️ When solving a conflict, which comes first: listen to both sides or cool off for a minute? (a) listen to both sides (b) cool off for a minute
9. 9.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 2 (d) step 3
10. 10.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 2 (c) step 4 (d) step 1
12. 12.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) using a calm voice (d) name-calling
13. 13.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
14. 14.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) bringing up old fights (d) focusing on the problem
15. 15.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) spreading gossip (d) listening without blame
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
18. 18.Which of these makes a conflict worse? (a) using a calm voice (b) apologising sincerely (c) walking off in anger (d) saying “I feel…”
19. 19.Which of these makes a conflict worse? (a) apologising sincerely (b) shouting back (c) saying “I feel…” (d) using a calm voice
20. 20.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 1 (d) step 2
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or calm down? (a) choose a fix together (b) calm down
22. 22.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 3 (c) step 1 (d) step 4
23. 23.🕊️ When solving a conflict, which comes first: shake hands on a plan or listen to both sides? (a) shake hands on a plan (b) listen to both sides
24. 24.🔍 Which is the odd one out? (a) taking sides at once (b) spreading gossip (c) walking off in anger (d) focusing on the problem
25. 25.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 4 (d) step 3
27. 27.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
28. 28.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
29. 29.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) walking off in anger (d) saying “I feel…”
30. 30.Which of these helps solve a conflict? (a) listening without blame (b) shouting back (c) walking off in anger (d) taking sides at once
31. 31.Which of these makes a conflict worse? (a) finding a middle way (b) listening without blame (c) taking sides at once (d) saying “I feel…”
32. 32.🔍 Which is the odd one out? (a) bringing up old fights (b) name-calling (c) finding a middle way (d) spreading gossip
33. 33.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) spreading gossip (d) walking off in anger
34. 34.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
35. 35.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
37. 37.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 3 (d) step 1
38. 38.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) apologising sincerely (d) focusing on the problem
39. 39.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
40. 40.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options

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