Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 248 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
2. 2.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
3. 3.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
4. 4.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
5. 5.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
6. 6.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 3 (d) step 1
7. 7.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
8. 8.🔍 Which is the odd one out? (a) name-calling (b) saying “I feel…” (c) shouting back (d) walking off in anger
9. 9.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
10. 10.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) spreading gossip (d) saying “I feel…”
11. 11.Which of these makes a conflict worse? (a) focusing on the problem (b) spreading gossip (c) saying “I feel…” (d) apologising sincerely
12. 12.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) saying “I feel…” (d) apologising sincerely
13. 13.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) using a calm voice (d) taking sides at once
14. 14.🕊️ When solving a conflict, which comes first: calm down or brainstorm solutions? (a) calm down (b) brainstorm solutions
15. 15.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) combine the best parts (d) use the louder one’s
16. 16.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
17. 17.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
19. 19.🔍 Which is the odd one out? (a) spreading gossip (b) shouting back (c) finding a middle way (d) name-calling
20. 20.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) listening without blame (d) name-calling
21. 21.True or false: “shouting back” makes a conflict worse. (a) False (b) True
22. 22.🔍 Which is the odd one out? (a) using a calm voice (b) saying “I feel…” (c) listening without blame (d) spreading gossip
23. 23.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
24. 24.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
25. 25.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
26. 26.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
27. 27.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
28. 28.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to pick a winner (d) to waste time
29. 29.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) take a vote at once (c) pick a winner fast (d) help them calm down
30. 30.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
31. 31.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
32. 32.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) bringing up old fights (b) walking off in anger (c) taking sides at once (d) using a calm voice
34. 34.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
36. 36.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) shouting back (d) saying “I feel…”
37. 37.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
38. 38.True or false: “shouting back” helps solve a conflict. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
40. 40.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan

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