Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 250 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
2. 2.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 2 (c) step 3 (d) step 4
3. 3.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 1 (c) step 3 (d) step 4
4. 4.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
5. 5.🕊️ When solving a conflict, which comes first: hear each side fully or take a deep breath? (a) hear each side fully (b) take a deep breath
6. 6.Which of these helps solve a conflict? (a) spreading gossip (b) finding a middle way (c) bringing up old fights (d) taking sides at once
7. 7.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) pick a winner fast (b) help them calm down (c) take a vote at once (d) ignore them
8. 8.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
9. 9.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 1 (d) step 4
10. 10.True or false: “shouting back” helps solve a conflict. (a) True (b) False
11. 11.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
12. 12.Which of these makes a conflict worse? (a) listening without blame (b) name-calling (c) apologising sincerely (d) finding a middle way
13. 13.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) apologising sincerely (d) bringing up old fights
14. 14.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
15. 15.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
16. 16.✅ How does solving a conflict end? (a) with an agreed plan (b) with a fight (c) with silence (d) with a winner and loser
17. 17.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
18. 18.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) saying “I feel…” (d) shouting back
19. 19.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
20. 20.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) focusing on the problem (d) bringing up old fights
21. 21.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) saying “I feel…” (d) taking sides at once
22. 22.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
23. 23.🕊️ When solving a conflict, which comes first: listen to both sides or find options? (a) listen to both sides (b) find options
24. 24.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
25. 25.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 1 (c) step 4 (d) step 3
26. 26.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
27. 27.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
28. 28.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
29. 29.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) focusing on the problem (b) spreading gossip (c) listening without blame (d) finding a middle way
31. 31.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
32. 32.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
33. 33.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 4 (c) step 1 (d) step 3
34. 34.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) apologising sincerely (d) taking sides at once
35. 35.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
36. 36.🕊️ Which conflict-solving step is this: let each person speak? (a) step 1 (b) step 3 (c) step 2 (d) step 4
37. 37.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
38. 38.🔍 Which is the odd one out? (a) shouting back (b) listening without blame (c) using a calm voice (d) saying “I feel…”
39. 39.Which of these helps solve a conflict? (a) using a calm voice (b) walking off in anger (c) spreading gossip (d) taking sides at once
40. 40.🕊️ When solving a conflict, which comes first: brainstorm solutions or take a deep breath? (a) brainstorm solutions (b) take a deep breath

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