Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 251 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
2. 2.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) name-calling (d) apologising sincerely
3. 3.🕊️ When solving a conflict, which comes first: choose a fix together or list possible fixes? (a) choose a fix together (b) list possible fixes
4. 4.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) using a calm voice (d) shouting back
5. 5.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
6. 6.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
7. 7.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) help them calm down (d) ignore them
8. 8.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
9. 9.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
10. 10.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) focusing on the problem (d) bringing up old fights
11. 11.🔍 Which is the odd one out? (a) using a calm voice (b) apologising sincerely (c) name-calling (d) listening without blame
12. 12.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) listening without blame (c) walking off in anger (d) taking sides at once
14. 14.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
15. 15.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
16. 16.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
18. 18.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
19. 19.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
20. 20.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) saying “I feel…” (d) name-calling
21. 21.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
22. 22.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
23. 23.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
24. 24.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
25. 25.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
26. 26.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) finding a middle way (d) saying “I feel…”
27. 27.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
28. 28.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) bringing up old fights (d) focusing on the problem
29. 29.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 3 (d) step 1
30. 30.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
31. 31.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
32. 32.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 3 (d) step 4
33. 33.🔍 Which is the odd one out? (a) using a calm voice (b) taking sides at once (c) saying “I feel…” (d) apologising sincerely
34. 34.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) focusing on the problem (d) bringing up old fights
35. 35.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) taking sides at once (d) apologising sincerely
36. 36.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 4 (c) step 3 (d) step 1
37. 37.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) apologising sincerely (d) saying “I feel…”
38. 38.True or false: “name-calling” helps solve a conflict. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) walking off in anger (b) shouting back (c) listening without blame (d) taking sides at once
40. 40.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 4 (c) step 2 (d) step 3

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