Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 252 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) bringing up old fights (b) using a calm voice (c) finding a middle way (d) apologising sincerely
2. 2.Which of these helps solve a conflict? (a) spreading gossip (b) name-calling (c) walking off in anger (d) using a calm voice
3. 3.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 3 (c) step 4 (d) step 2
4. 4.🕊️ When solving a conflict, which comes first: let each person speak or find options? (a) let each person speak (b) find options
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
6. 6.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) pick a winner fast (c) take a vote at once (d) help them calm down
7. 7.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) bringing up old fights (d) shouting back
8. 8.🔍 Which is the odd one out? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) bringing up old fights
9. 9.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
10. 10.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
11. 11.✅ How does solving a conflict end? (a) with a fight (b) with silence (c) with an agreed plan (d) with a winner and loser
12. 12.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
13. 13.🔍 Which is the odd one out? (a) listening without blame (b) apologising sincerely (c) walking off in anger (d) focusing on the problem
14. 14.Which of these makes a conflict worse? (a) spreading gossip (b) using a calm voice (c) apologising sincerely (d) saying “I feel…”
15. 15.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “You are always wrong.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
16. 16.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
17. 17.🕊️ When solving a conflict, which comes first: cool off for a minute or find options? (a) cool off for a minute (b) find options
18. 18.🕊️ When solving a conflict, which comes first: take a deep breath or find options? (a) take a deep breath (b) find options
19. 19.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
20. 20.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) bringing up old fights (d) saying “I feel…”
21. 21.🕊️ When solving a conflict, which comes first: take a deep breath or let each person speak? (a) take a deep breath (b) let each person speak
22. 22.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 4 (c) step 2 (d) step 1
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 1 (d) step 2
24. 24.🔍 Which is the odd one out? (a) apologising sincerely (b) saying “I feel…” (c) using a calm voice (d) spreading gossip
25. 25.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
26. 26.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
27. 27.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) finding a middle way (d) saying “I feel…”
28. 28.Which of these helps solve a conflict? (a) shouting back (b) name-calling (c) finding a middle way (d) taking sides at once
29. 29.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
30. 30.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
31. 31.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
32. 32.Which of these makes a conflict worse? (a) finding a middle way (b) apologising sincerely (c) saying “I feel…” (d) taking sides at once
33. 33.Which of these helps solve a conflict? (a) taking sides at once (b) saying “I feel…” (c) spreading gossip (d) shouting back
34. 34.🔍 Which is the odd one out? (a) finding a middle way (b) using a calm voice (c) saying “I feel…” (d) shouting back
35. 35.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 3 (c) step 2 (d) step 4
36. 36.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
37. 37.🔍 Which is the odd one out? (a) taking sides at once (b) using a calm voice (c) walking off in anger (d) spreading gossip
38. 38.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
39. 39.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
40. 40.Which of these helps solve a conflict? (a) walking off in anger (b) shouting back (c) name-calling (d) listening without blame

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