Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 256 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) using a calm voice (d) taking sides at once
2. 2.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
3. 3.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
4. 4.🕊️ When solving a conflict, which comes first: listen to both sides or choose a fix together? (a) listen to both sides (b) choose a fix together
5. 5.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) pick a winner fast (c) ignore them (d) help them calm down
6. 6.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
7. 7.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
8. 8.🕊️ When solving a conflict, which comes first: list possible fixes or calm down? (a) list possible fixes (b) calm down
9. 9.Which of these helps solve a conflict? (a) shouting back (b) spreading gossip (c) bringing up old fights (d) listening without blame
10. 10.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 2 (c) step 4 (d) step 3
11. 11.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with silence (d) with a winner and loser
12. 12.🕊️ When solving a conflict, which comes first: brainstorm solutions or hear each side fully? (a) brainstorm solutions (b) hear each side fully
13. 13.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 4 (d) step 1
14. 14.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) apologising sincerely (d) saying “I feel…”
15. 15.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
16. 16.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
17. 17.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) listening without blame (d) focusing on the problem
18. 18.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 3 (d) step 1
19. 19.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
20. 20.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
22. 22.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 2 (c) step 1 (d) step 4
23. 23.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) spreading gossip (d) bringing up old fights
24. 24.👂 Why listen to both sides in a conflict? (a) to waste time (b) to find who to blame (c) to pick a winner (d) to understand fully
25. 25.🕊️ When solving a conflict, which comes first: listen to both sides or list possible fixes? (a) listen to both sides (b) list possible fixes
26. 26.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 4 (d) step 1
27. 27.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 1 (d) step 4
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
29. 29.True or false: “using a calm voice” helps solve a conflict. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) taking sides at once (d) using a calm voice
31. 31.Which of these makes a conflict worse? (a) using a calm voice (b) listening without blame (c) spreading gossip (d) focusing on the problem
32. 32.Which of these helps solve a conflict? (a) spreading gossip (b) apologising sincerely (c) bringing up old fights (d) shouting back
33. 33.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan
34. 34.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
35. 35.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
36. 36.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
37. 37.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
38. 38.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
39. 39.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
40. 40.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1

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