Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 257 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) walking off in anger (b) spreading gossip (c) finding a middle way (d) bringing up old fights
2. 2.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
3. 3.🔍 Which is the odd one out? (a) taking sides at once (b) name-calling (c) walking off in anger (d) saying “I feel…”
4. 4.Which of these helps solve a conflict? (a) bringing up old fights (b) name-calling (c) apologising sincerely (d) walking off in anger
5. 5.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
6. 6.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
7. 7.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 3 (d) step 1
8. 8.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
9. 9.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to waste time (c) to pick a winner (d) to find who to blame
10. 10.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 3 (c) step 4 (d) step 1
11. 11.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
12. 12.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) ignore them (c) help them calm down (d) pick a winner fast
13. 13.Which of these helps solve a conflict? (a) name-calling (b) using a calm voice (c) taking sides at once (d) shouting back
14. 14.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
15. 15.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
16. 16.🔍 Which is the odd one out? (a) focusing on the problem (b) shouting back (c) saying “I feel…” (d) apologising sincerely
17. 17.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) using a calm voice (d) bringing up old fights
18. 18.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
19. 19.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
20. 20.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
21. 21.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 3 (c) step 4 (d) step 1
22. 22.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
23. 23.🕊️ When solving a conflict, which comes first: agree on a plan or hear each side fully? (a) agree on a plan (b) hear each side fully
24. 24.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options
25. 25.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) taking sides at once (d) spreading gossip
26. 26.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
27. 27.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 3 (c) step 1 (d) step 4
28. 28.Which of these makes a conflict worse? (a) walking off in anger (b) using a calm voice (c) listening without blame (d) focusing on the problem
29. 29.Which of these helps solve a conflict? (a) walking off in anger (b) bringing up old fights (c) shouting back (d) saying “I feel…”
30. 30.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
31. 31.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) shouting back (d) walking off in anger
32. 32.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) listening without blame (d) taking sides at once
33. 33.🔍 Which is the odd one out? (a) apologising sincerely (b) bringing up old fights (c) shouting back (d) name-calling
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) saying “I feel…” (d) listening without blame
35. 35.🔍 Which is the odd one out? (a) taking sides at once (b) listening without blame (c) apologising sincerely (d) saying “I feel…”
36. 36.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
37. 37.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
38. 38.🔍 Which is the odd one out? (a) focusing on the problem (b) using a calm voice (c) apologising sincerely (d) bringing up old fights
39. 39.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
40. 40.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True

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