Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 259 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) name-calling (d) spreading gossip
2. 2.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
3. 3.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
4. 4.Which of these helps solve a conflict? (a) apologising sincerely (b) shouting back (c) walking off in anger (d) name-calling
5. 5.Which of these makes a conflict worse? (a) using a calm voice (b) finding a middle way (c) walking off in anger (d) listening without blame
6. 6.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) listening without blame (d) finding a middle way
7. 7.True or false: “using a calm voice” makes a conflict worse. (a) False (b) True
8. 8.🔍 Which is the odd one out? (a) spreading gossip (b) focusing on the problem (c) listening without blame (d) finding a middle way
9. 9.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
10. 10.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
11. 11.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
12. 12.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
13. 13.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 1 (c) step 4 (d) step 3
14. 14.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) spreading gossip (d) finding a middle way
15. 15.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) take a vote at once (b) help them calm down (c) ignore them (d) pick a winner fast
17. 17.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to understand fully (d) to find who to blame
18. 18.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
19. 19.🕊️ When solving a conflict, which comes first: list possible fixes or take a deep breath? (a) list possible fixes (b) take a deep breath
20. 20.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
21. 21.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
22. 22.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 4 (c) step 3 (d) step 2
23. 23.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
24. 24.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 2 (c) step 3 (d) step 1
25. 25.Which of these helps solve a conflict? (a) spreading gossip (b) shouting back (c) taking sides at once (d) focusing on the problem
26. 26.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
27. 27.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 2 (c) step 1 (d) step 3
28. 28.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 3 (d) step 2
29. 29.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
30. 30.Which of these helps solve a conflict? (a) using a calm voice (b) walking off in anger (c) spreading gossip (d) taking sides at once
31. 31.🕊️ When solving a conflict, which comes first: listen to both sides or agree on a plan? (a) listen to both sides (b) agree on a plan
32. 32.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
33. 33.🔍 Which is the odd one out? (a) shouting back (b) walking off in anger (c) spreading gossip (d) focusing on the problem
34. 34.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
35. 35.🔍 Which is the odd one out? (a) finding a middle way (b) apologising sincerely (c) saying “I feel…” (d) bringing up old fights
36. 36.True or false: “shouting back” helps solve a conflict. (a) True (b) False
37. 37.Which of these makes a conflict worse? (a) bringing up old fights (b) apologising sincerely (c) saying “I feel…” (d) using a calm voice
38. 38.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
39. 39.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
40. 40.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan

Free leadership lessons, practice and worksheets at talentjr.in/leadership-skills-for-students