Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 260 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) shouting back (b) bringing up old fights (c) taking sides at once (d) apologising sincerely
2. 2.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
4. 4.🔍 Which is the odd one out? (a) saying “I feel…” (b) name-calling (c) apologising sincerely (d) finding a middle way
5. 5.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
6. 6.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 2 (b) step 1 (c) step 4 (d) step 3
7. 7.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
8. 8.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
9. 9.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 4 (c) step 1 (d) step 3
10. 10.✅ How does solving a conflict end? (a) with an agreed plan (b) with silence (c) with a fight (d) with a winner and loser
11. 11.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 4 (d) step 2
12. 12.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) spreading gossip (d) focusing on the problem
13. 13.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 1 (c) step 2 (d) step 4
14. 14.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Stop being silly!” (c) “Let’s hear both sides.” (d) “You are always wrong.”
15. 15.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) walking off in anger (d) listening without blame
16. 16.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 3 (d) step 2
17. 17.🕊️ When solving a conflict, which comes first: agree on a plan or cool off for a minute? (a) agree on a plan (b) cool off for a minute
18. 18.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
19. 19.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
20. 20.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
21. 21.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) finding a middle way (d) using a calm voice
22. 22.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
23. 23.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) helps solve it (b) makes it worse
24. 24.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
25. 25.Which of these makes a conflict worse? (a) focusing on the problem (b) finding a middle way (c) saying “I feel…” (d) walking off in anger
26. 26.Which of these makes a conflict worse? (a) apologising sincerely (b) saying “I feel…” (c) name-calling (d) using a calm voice
27. 27.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
28. 28.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
29. 29.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
30. 30.🔍 Which is the odd one out? (a) using a calm voice (b) listening without blame (c) shouting back (d) saying “I feel…”
31. 31.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
32. 32.True or false: “name-calling” helps solve a conflict. (a) True (b) False
33. 33.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) spreading gossip (b) apologising sincerely (c) using a calm voice (d) saying “I feel…”
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
36. 36.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
38. 38.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
39. 39.🕊️ When solving a conflict, which comes first: agree on a plan or find options? (a) agree on a plan (b) find options
40. 40.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together

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