Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 264 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) bringing up old fights (b) spreading gossip (c) saying “I feel…” (d) shouting back
2. 2.🕊️ When solving a conflict, which comes first: shake hands on a plan or hear each side fully? (a) shake hands on a plan (b) hear each side fully
3. 3.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 3 (d) step 2
4. 4.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
5. 5.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “I don’t care.”
6. 6.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
7. 7.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) spreading gossip (d) apologising sincerely
8. 8.🔍 Which is the odd one out? (a) using a calm voice (b) name-calling (c) apologising sincerely (d) finding a middle way
9. 9.True or false: “shouting back” makes a conflict worse. (a) True (b) False
10. 10.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 4 (c) step 2 (d) step 1
11. 11.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
12. 12.🕊️ When solving a conflict, which comes first: find options or hear each side fully? (a) find options (b) hear each side fully
13. 13.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
14. 14.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) taking sides at once (d) shouting back
15. 15.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
16. 16.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
17. 17.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
18. 18.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
19. 19.Which of these helps solve a conflict? (a) name-calling (b) shouting back (c) bringing up old fights (d) saying “I feel…”
20. 20.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
21. 21.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 4 (b) step 2 (c) step 3 (d) step 1
22. 22.🕊️ When solving a conflict, which comes first: listen to both sides or shake hands on a plan? (a) listen to both sides (b) shake hands on a plan
23. 23.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 3 (d) step 4
24. 24.Which of these makes a conflict worse? (a) apologising sincerely (b) listening without blame (c) saying “I feel…” (d) spreading gossip
25. 25.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
26. 26.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
27. 27.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) saying “I feel…” (d) shouting back
28. 28.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
29. 29.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 4 (b) step 2 (c) step 3 (d) step 1
30. 30.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
31. 31.🔍 Which is the odd one out? (a) finding a middle way (b) listening without blame (c) focusing on the problem (d) spreading gossip
32. 32.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
34. 34.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
35. 35.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
36. 36.🔍 Which is the odd one out? (a) focusing on the problem (b) walking off in anger (c) saying “I feel…” (d) listening without blame
37. 37.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
38. 38.🔍 Which is the odd one out? (a) walking off in anger (b) bringing up old fights (c) taking sides at once (d) apologising sincerely
39. 39.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions

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