Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 265 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) listening without blame (b) bringing up old fights (c) name-calling (d) shouting back
2. 2.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
3. 3.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) name-calling (d) saying “I feel…”
4. 4.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
5. 5.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
6. 6.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 4 (c) step 1 (d) step 2
7. 7.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
8. 8.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
9. 9.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) take a vote at once (d) pick a winner fast
10. 10.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
11. 11.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
12. 12.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
14. 14.🕊️ When solving a conflict, which comes first: shake hands on a plan or calm down? (a) shake hands on a plan (b) calm down
15. 15.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
16. 16.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 2 (b) step 4 (c) step 3 (d) step 1
17. 17.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 4 (d) step 2
18. 18.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 2 (c) step 3 (d) step 1
19. 19.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
20. 20.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
21. 21.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
22. 22.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
23. 23.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
24. 24.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
25. 25.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 1 (c) step 4 (d) step 3
26. 26.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “You are always wrong.” (d) “Stop being silly!”
27. 27.Which of these makes a conflict worse? (a) focusing on the problem (b) using a calm voice (c) listening without blame (d) taking sides at once
28. 28.🔍 Which is the odd one out? (a) using a calm voice (b) spreading gossip (c) apologising sincerely (d) listening without blame
29. 29.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
30. 30.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) makes it worse (b) helps solve it
31. 31.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
32. 32.Which of these makes a conflict worse? (a) spreading gossip (b) finding a middle way (c) using a calm voice (d) apologising sincerely
33. 33.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) finding a middle way (d) bringing up old fights
34. 34.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
35. 35.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 3 (c) step 4 (d) step 2
36. 36.Which of these helps solve a conflict? (a) walking off in anger (b) using a calm voice (c) taking sides at once (d) spreading gossip
37. 37.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
38. 38.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
39. 39.🔍 Which is the odd one out? (a) walking off in anger (b) focusing on the problem (c) finding a middle way (d) apologising sincerely
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or cool off for a minute? (a) shake hands on a plan (b) cool off for a minute

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