Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 266 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) focusing on the problem (d) apologising sincerely
2. 2.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
3. 3.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
4. 4.✅ How does solving a conflict end? (a) with a winner and loser (b) with an agreed plan (c) with a fight (d) with silence
5. 5.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
6. 6.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
7. 7.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) name-calling (d) apologising sincerely
8. 8.🗣️ Which line helps calm a conflict? (a) “Let’s hear both sides.” (b) “You are always wrong.” (c) “I don’t care.” (d) “Stop being silly!”
9. 9.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
10. 10.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 1 (c) step 2 (d) step 4
11. 11.🔍 Which is the odd one out? (a) listening without blame (b) using a calm voice (c) apologising sincerely (d) bringing up old fights
12. 12.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 3 (d) step 4
13. 13.Which of these helps solve a conflict? (a) saying “I feel…” (b) walking off in anger (c) taking sides at once (d) shouting back
14. 14.Which of these helps solve a conflict? (a) walking off in anger (b) name-calling (c) focusing on the problem (d) bringing up old fights
15. 15.🔍 Which is the odd one out? (a) name-calling (b) saying “I feel…” (c) focusing on the problem (d) finding a middle way
16. 16.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
17. 17.True or false: “listening without blame” helps solve a conflict. (a) False (b) True
18. 18.Which of these makes a conflict worse? (a) saying “I feel…” (b) apologising sincerely (c) focusing on the problem (d) bringing up old fights
19. 19.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
20. 20.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
22. 22.🔍 Which is the odd one out? (a) finding a middle way (b) walking off in anger (c) taking sides at once (d) bringing up old fights
23. 23.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 2 (b) step 3 (c) step 4 (d) step 1
24. 24.🕊️ Which conflict-solving step is this: let each person speak? (a) step 2 (b) step 4 (c) step 1 (d) step 3
25. 25.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
26. 26.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) focusing on the problem (d) shouting back
27. 27.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
28. 28.True or false: “name-calling” makes a conflict worse. (a) False (b) True
29. 29.🕊️ When solving a conflict, which comes first: cool off for a minute or listen to both sides? (a) cool off for a minute (b) listen to both sides
30. 30.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
31. 31.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
32. 32.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
34. 34.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 2 (c) step 1 (d) step 4
35. 35.True or false: “bringing up old fights” makes a conflict worse. (a) True (b) False
36. 36.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 3 (b) step 2 (c) step 1 (d) step 4
37. 37.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) scrap the project (c) use the louder one’s (d) combine the best parts
38. 38.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: find options or listen to both sides? (a) find options (b) listen to both sides
40. 40.🔍 Which is the odd one out? (a) apologising sincerely (b) spreading gossip (c) finding a middle way (d) focusing on the problem

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