Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 269 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) apologising sincerely (b) focusing on the problem (c) name-calling (d) listening without blame
2. 2.Which of these helps solve a conflict? (a) apologising sincerely (b) walking off in anger (c) name-calling (d) taking sides at once
3. 3.🤝 Two members want different poster designs. Which is a fair option? (a) the leader picks alone (b) combine the best parts (c) scrap the project (d) use the louder one’s
4. 4.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
5. 5.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
6. 6.True or false: “shouting back” helps solve a conflict. (a) False (b) True
7. 7.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
8. 8.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
9. 9.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 3 (d) step 2
10. 10.True or false: “using a calm voice” makes a conflict worse. (a) True (b) False
11. 11.🕊️ When solving a conflict, which comes first: brainstorm solutions or let each person speak? (a) brainstorm solutions (b) let each person speak
12. 12.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
13. 13.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
14. 14.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
15. 15.True or false: “focusing on the problem” helps solve a conflict. (a) False (b) True
16. 16.True or false: “name-calling” helps solve a conflict. (a) True (b) False
17. 17.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 2 (c) step 3 (d) step 4
18. 18.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
19. 19.Which of these helps solve a conflict? (a) finding a middle way (b) name-calling (c) shouting back (d) taking sides at once
20. 20.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “Let’s hear both sides.” (c) “I don’t care.” (d) “You are always wrong.”
21. 21.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
22. 22.Which of these helps solve a conflict? (a) bringing up old fights (b) saying “I feel…” (c) spreading gossip (d) shouting back
23. 23.Which of these makes a conflict worse? (a) bringing up old fights (b) finding a middle way (c) apologising sincerely (d) saying “I feel…”
24. 24.🕊️ Which conflict-solving step is this: find options? (a) step 1 (b) step 4 (c) step 3 (d) step 2
25. 25.🔍 Which is the odd one out? (a) name-calling (b) spreading gossip (c) finding a middle way (d) walking off in anger
26. 26.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
27. 27.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 4 (c) step 1 (d) step 2
28. 28.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 2 (c) step 4 (d) step 3
29. 29.🔍 Which is the odd one out? (a) shouting back (b) name-calling (c) bringing up old fights (d) listening without blame
30. 30.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) using a calm voice (d) taking sides at once
31. 31.True or false: “finding a middle way” makes a conflict worse. (a) False (b) True
32. 32.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
33. 33.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
34. 34.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) focusing on the problem (d) finding a middle way
35. 35.True or false: “spreading gossip” makes a conflict worse. (a) False (b) True
36. 36.🕊️ When solving a conflict, which comes first: agree on a plan or take a deep breath? (a) agree on a plan (b) take a deep breath
37. 37.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
38. 38.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
39. 39.🔍 Which is the odd one out? (a) taking sides at once (b) focusing on the problem (c) name-calling (d) bringing up old fights
40. 40.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions

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