Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 273 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these makes a conflict worse? (a) listening without blame (b) spreading gossip (c) focusing on the problem (d) using a calm voice
2. 2.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 4 (b) step 1 (c) step 2 (d) step 3
3. 3.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) pick a winner fast (c) take a vote at once (d) ignore them
4. 4.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
5. 5.🗣️ Which line helps calm a conflict? (a) “You are always wrong.” (b) “I don’t care.” (c) “Stop being silly!” (d) “Let’s hear both sides.”
6. 6.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 4 (d) step 3
7. 7.🔍 Which is the odd one out? (a) spreading gossip (b) saying “I feel…” (c) taking sides at once (d) name-calling
8. 8.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 4 (c) step 1 (d) step 2
9. 9.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) makes it worse (b) helps solve it
10. 10.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) shouting back (d) using a calm voice
11. 11.Which of these makes a conflict worse? (a) using a calm voice (b) walking off in anger (c) apologising sincerely (d) finding a middle way
12. 12.👂 Why listen to both sides in a conflict? (a) to waste time (b) to pick a winner (c) to find who to blame (d) to understand fully
13. 13.Which of these helps solve a conflict? (a) spreading gossip (b) bringing up old fights (c) listening without blame (d) taking sides at once
14. 14.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 2 (d) step 3
15. 15.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
16. 16.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
17. 17.True or false: “saying “I feel…”” helps solve a conflict. (a) True (b) False
18. 18.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
19. 19.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
20. 20.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) the leader picks alone (c) use the louder one’s (d) scrap the project
21. 21.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
22. 22.True or false: “walking off in anger” helps solve a conflict. (a) False (b) True
23. 23.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 1 (b) step 4 (c) step 2 (d) step 3
24. 24.Which of these helps solve a conflict? (a) shouting back (b) bringing up old fights (c) name-calling (d) focusing on the problem
25. 25.🔍 Which is the odd one out? (a) taking sides at once (b) listening without blame (c) spreading gossip (d) walking off in anger
26. 26.🕊️ When solving a conflict, which comes first: let each person speak or brainstorm solutions? (a) let each person speak (b) brainstorm solutions
27. 27.True or false: “taking sides at once” helps solve a conflict. (a) False (b) True
28. 28.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
29. 29.Which of these helps solve a conflict? (a) finding a middle way (b) taking sides at once (c) bringing up old fights (d) name-calling
30. 30.🕊️ When solving a conflict, which comes first: hear each side fully or find options? (a) hear each side fully (b) find options
31. 31.🔍 Which is the odd one out? (a) saying “I feel…” (b) shouting back (c) apologising sincerely (d) using a calm voice
32. 32.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) listening without blame (d) finding a middle way
33. 33.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
34. 34.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
35. 35.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 2 (c) step 3 (d) step 1
36. 36.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
37. 37.Which of these makes a conflict worse? (a) bringing up old fights (b) saying “I feel…” (c) listening without blame (d) using a calm voice
38. 38.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
39. 39.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
40. 40.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 1 (c) step 3 (d) step 2

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