Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 276 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
2. 2.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
3. 3.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 2 (c) step 4 (d) step 1
4. 4.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) the leader picks alone (c) use the louder one’s (d) combine the best parts
5. 5.🗣️ Which line helps calm a conflict? (a) “I don’t care.” (b) “Let’s hear both sides.” (c) “Stop being silly!” (d) “You are always wrong.”
6. 6.🔍 Which is the odd one out? (a) finding a middle way (b) taking sides at once (c) focusing on the problem (d) apologising sincerely
7. 7.Which of these makes a conflict worse? (a) name-calling (b) listening without blame (c) apologising sincerely (d) focusing on the problem
8. 8.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) focusing on the problem (d) shouting back
9. 9.🕊️ When solving a conflict, which comes first: hear each side fully or brainstorm solutions? (a) hear each side fully (b) brainstorm solutions
10. 10.🔍 Which is the odd one out? (a) apologising sincerely (b) spreading gossip (c) bringing up old fights (d) taking sides at once
11. 11.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
12. 12.🔍 Which is the odd one out? (a) saying “I feel…” (b) apologising sincerely (c) using a calm voice (d) walking off in anger
13. 13.🕊️ When solving a conflict, which comes first: brainstorm solutions or listen to both sides? (a) brainstorm solutions (b) listen to both sides
14. 14.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
15. 15.🕊️ When solving a conflict, which comes first: find options or let each person speak? (a) find options (b) let each person speak
16. 16.Which of these makes a conflict worse? (a) using a calm voice (b) taking sides at once (c) apologising sincerely (d) finding a middle way
17. 17.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
18. 18.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) apologising sincerely (d) spreading gossip
19. 19.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: take a deep breath or shake hands on a plan? (a) take a deep breath (b) shake hands on a plan
21. 21.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
22. 22.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
23. 23.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
24. 24.🔍 Which is the odd one out? (a) finding a middle way (b) saying “I feel…” (c) apologising sincerely (d) shouting back
25. 25.True or false: “walking off in anger” makes a conflict worse. (a) True (b) False
26. 26.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 2 (d) step 1
27. 27.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
28. 28.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 2 (b) step 1 (c) step 3 (d) step 4
29. 29.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
30. 30.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) using a calm voice (d) spreading gossip
31. 31.🕊️ When solving a conflict, which comes first: take a deep breath or brainstorm solutions? (a) take a deep breath (b) brainstorm solutions
32. 32.🕊️ When solving a conflict, which comes first: take a deep breath or listen to both sides? (a) take a deep breath (b) listen to both sides
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
34. 34.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
35. 35.🔍 Which is the odd one out? (a) using a calm voice (b) focusing on the problem (c) spreading gossip (d) finding a middle way
36. 36.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
37. 37.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 1 (d) step 2
38. 38.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 3 (b) step 4 (c) step 2 (d) step 1
39. 39.🔍 Which is the odd one out? (a) walking off in anger (b) listening without blame (c) name-calling (d) bringing up old fights
40. 40.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 3 (c) step 2 (d) step 1

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