Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 28 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: hear each side fully or shake hands on a plan? (a) hear each side fully (b) shake hands on a plan
2. 2.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) bringing up old fights (d) apologising sincerely
3. 3.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) taking sides at once (d) apologising sincerely
4. 4.🕊️ Which conflict-solving step is this: calm down? (a) step 4 (b) step 3 (c) step 1 (d) step 2
5. 5.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to understand fully (c) to pick a winner (d) to waste time
6. 6.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) makes it worse (b) helps solve it
7. 7.🔍 Which is the odd one out? (a) name-calling (b) listening without blame (c) shouting back (d) bringing up old fights
8. 8.Which of these helps solve a conflict? (a) bringing up old fights (b) taking sides at once (c) spreading gossip (d) using a calm voice
9. 9.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 2 (c) step 3 (d) step 1
10. 10.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
11. 11.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) focusing on the problem (d) taking sides at once
12. 12.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 3 (c) step 2 (d) step 4
13. 13.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
14. 14.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
15. 15.🕊️ When solving a conflict, which comes first: calm down or hear each side fully? (a) calm down (b) hear each side fully
16. 16.Which of these makes a conflict worse? (a) listening without blame (b) using a calm voice (c) spreading gossip (d) focusing on the problem
17. 17.🔍 Which is the odd one out? (a) bringing up old fights (b) using a calm voice (c) spreading gossip (d) shouting back
18. 18.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
19. 19.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) the leader picks alone (c) scrap the project (d) combine the best parts
20. 20.✅ How does solving a conflict end? (a) with a winner and loser (b) with a fight (c) with silence (d) with an agreed plan
21. 21.🔍 Which is the odd one out? (a) focusing on the problem (b) taking sides at once (c) using a calm voice (d) apologising sincerely
22. 22.Which of these helps solve a conflict? (a) spreading gossip (b) saying “I feel…” (c) name-calling (d) shouting back
23. 23.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
24. 24.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 1 (b) step 2 (c) step 3 (d) step 4
25. 25.🔍 Which is the odd one out? (a) name-calling (b) taking sides at once (c) finding a middle way (d) shouting back
26. 26.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
27. 27.🕊️ When solving a conflict, which comes first: find options or calm down? (a) find options (b) calm down
28. 28.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
29. 29.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 1 (b) step 4 (c) step 2 (d) step 3
30. 30.True or false: “taking sides at once” makes a conflict worse. (a) False (b) True
31. 31.True or false: “shouting back” helps solve a conflict. (a) False (b) True
32. 32.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) helps solve it (b) makes it worse
33. 33.🕊️ When solving a conflict, which comes first: brainstorm solutions or choose a fix together? (a) brainstorm solutions (b) choose a fix together
34. 34.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 2 (c) step 3 (d) step 4
35. 35.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
36. 36.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
37. 37.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 1 (b) step 3 (c) step 4 (d) step 2
38. 38.True or false: “bringing up old fights” makes a conflict worse. (a) False (b) True
39. 39.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
40. 40.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it

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