Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 29 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: let each person speak? (a) step 3 (b) step 1 (c) step 4 (d) step 2
2. 2.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
3. 3.🕊️ Which conflict-solving step is this: calm down? (a) step 1 (b) step 3 (c) step 2 (d) step 4
4. 4.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to waste time (c) to understand fully (d) to find who to blame
5. 5.True or false: “spreading gossip” helps solve a conflict. (a) True (b) False
6. 6.Which of these makes a conflict worse? (a) listening without blame (b) finding a middle way (c) using a calm voice (d) spreading gossip
7. 7.True or false: “name-calling” helps solve a conflict. (a) True (b) False
8. 8.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
9. 9.🤝 Two members want different poster designs. Which is a fair option? (a) combine the best parts (b) use the louder one’s (c) scrap the project (d) the leader picks alone
10. 10.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1
11. 11.🔍 Which is the odd one out? (a) spreading gossip (b) using a calm voice (c) bringing up old fights (d) shouting back
12. 12.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
13. 13.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
14. 14.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
15. 15.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
16. 16.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 1 (d) step 3
17. 17.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) makes it worse (b) helps solve it
18. 18.True or false: “walking off in anger” helps solve a conflict. (a) True (b) False
19. 19.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
20. 20.🕊️ When solving a conflict, which comes first: brainstorm solutions or calm down? (a) brainstorm solutions (b) calm down
21. 21.Which of these makes a conflict worse? (a) using a calm voice (b) saying “I feel…” (c) bringing up old fights (d) listening without blame
22. 22.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 3 (c) step 1 (d) step 4
23. 23.Which of these makes a conflict worse? (a) focusing on the problem (b) taking sides at once (c) apologising sincerely (d) using a calm voice
24. 24.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
25. 25.🔍 Which is the odd one out? (a) apologising sincerely (b) name-calling (c) walking off in anger (d) bringing up old fights
26. 26.🕊️ When solving a conflict, which comes first: find options or agree on a plan? (a) find options (b) agree on a plan
27. 27.🔍 Which is the odd one out? (a) listening without blame (b) spreading gossip (c) saying “I feel…” (d) focusing on the problem
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or let each person speak? (a) choose a fix together (b) let each person speak
29. 29.🔍 Which is the odd one out? (a) listening without blame (b) saying “I feel…” (c) walking off in anger (d) using a calm voice
30. 30.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
31. 31.Which of these helps solve a conflict? (a) shouting back (b) taking sides at once (c) spreading gossip (d) saying “I feel…”
32. 32.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
33. 33.🕊️ When solving a conflict, which comes first: take a deep breath or list possible fixes? (a) take a deep breath (b) list possible fixes
34. 34.🕊️ When solving a conflict, which comes first: calm down or choose a fix together? (a) calm down (b) choose a fix together
35. 35.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 3 (b) step 4 (c) step 2 (d) step 1
36. 36.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
38. 38.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
39. 39.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with an agreed plan (d) with a fight
40. 40.🕊️ When solving a conflict, which comes first: calm down or find options? (a) calm down (b) find options

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