Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 280 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.True or false: “name-calling” helps solve a conflict. (a) True (b) False
2. 2.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) makes it worse (b) helps solve it
3. 3.✅ How does solving a conflict end? (a) with a fight (b) with a winner and loser (c) with silence (d) with an agreed plan
4. 4.🔍 Which is the odd one out? (a) name-calling (b) bringing up old fights (c) apologising sincerely (d) taking sides at once
5. 5.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
6. 6.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
7. 7.Which of these helps solve a conflict? (a) spreading gossip (b) taking sides at once (c) saying “I feel…” (d) shouting back
8. 8.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 4 (c) step 1 (d) step 2
9. 9.Which of these makes a conflict worse? (a) listening without blame (b) focusing on the problem (c) shouting back (d) finding a middle way
10. 10.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
11. 11.True or false: “apologising sincerely” makes a conflict worse. (a) False (b) True
12. 12.🔍 Which is the odd one out? (a) apologising sincerely (b) finding a middle way (c) spreading gossip (d) using a calm voice
13. 13.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) help them calm down (b) ignore them (c) pick a winner fast (d) take a vote at once
14. 14.🕊️ Which conflict-solving step is this: calm down? (a) step 2 (b) step 1 (c) step 4 (d) step 3
15. 15.True or false: “taking sides at once” helps solve a conflict. (a) True (b) False
16. 16.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
17. 17.🔍 Which is the odd one out? (a) name-calling (b) apologising sincerely (c) focusing on the problem (d) listening without blame
18. 18.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
19. 19.Which of these makes a conflict worse? (a) listening without blame (b) apologising sincerely (c) name-calling (d) saying “I feel…”
20. 20.Which of these makes a conflict worse? (a) spreading gossip (b) focusing on the problem (c) finding a middle way (d) apologising sincerely
21. 21.🕊️ When solving a conflict, which comes first: choose a fix together or take a deep breath? (a) choose a fix together (b) take a deep breath
22. 22.🕊️ When solving a conflict, which comes first: calm down or agree on a plan? (a) calm down (b) agree on a plan
23. 23.🤝 Two members want different poster designs. Which is a fair option? (a) use the louder one’s (b) scrap the project (c) combine the best parts (d) the leader picks alone
24. 24.Which of these helps solve a conflict? (a) name-calling (b) taking sides at once (c) listening without blame (d) spreading gossip
25. 25.True or false: “saying “I feel…”” helps solve a conflict. (a) False (b) True
26. 26.🕊️ When solving a conflict, which comes first: brainstorm solutions or shake hands on a plan? (a) brainstorm solutions (b) shake hands on a plan
27. 27.True or false: “saying “I feel…”” makes a conflict worse. (a) False (b) True
28. 28.🕊️ Which conflict-solving step is this: find options? (a) step 3 (b) step 4 (c) step 1 (d) step 2
29. 29.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
30. 30.🕊️ When solving a conflict, which comes first: calm down or listen to both sides? (a) calm down (b) listen to both sides
31. 31.🕊️ Which conflict-solving step is this: let each person speak? (a) step 4 (b) step 1 (c) step 2 (d) step 3
32. 32.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 1 (b) step 4 (c) step 2 (d) step 3
33. 33.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 1 (c) step 3 (d) step 2
34. 34.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 4 (b) step 3 (c) step 2 (d) step 1
35. 35.🕊️ When solving a conflict, which comes first: cool off for a minute or shake hands on a plan? (a) cool off for a minute (b) shake hands on a plan
36. 36.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) using a calm voice (d) shouting back
37. 37.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
38. 38.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
39. 39.🕊️ When solving a conflict, which comes first: calm down or list possible fixes? (a) calm down (b) list possible fixes
40. 40.Which of these helps solve a conflict? (a) bringing up old fights (b) walking off in anger (c) shouting back (d) apologising sincerely

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