Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 282 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.Which of these helps solve a conflict? (a) walking off in anger (b) listening without blame (c) taking sides at once (d) bringing up old fights
2. 2.👂 Why listen to both sides in a conflict? (a) to find who to blame (b) to waste time (c) to understand fully (d) to pick a winner
3. 3.🕊️ When solving a conflict, which comes first: choose a fix together or find options? (a) choose a fix together (b) find options
4. 4.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 4 (b) step 1 (c) step 2 (d) step 3
5. 5.True or false: “spreading gossip” helps solve a conflict. (a) False (b) True
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.Which of these helps solve a conflict? (a) using a calm voice (b) walking off in anger (c) shouting back (d) bringing up old fights
8. 8.🔍 Which is the odd one out? (a) saying “I feel…” (b) walking off in anger (c) name-calling (d) bringing up old fights
9. 9.🕊️ Which conflict-solving step is this: calm down? (a) step 3 (b) step 2 (c) step 4 (d) step 1
10. 10.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
11. 11.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 3 (c) step 4 (d) step 1
12. 12.🕊️ When solving a conflict, which comes first: find options or choose a fix together? (a) find options (b) choose a fix together
13. 13.🔍 Which is the odd one out? (a) bringing up old fights (b) listening without blame (c) shouting back (d) taking sides at once
14. 14.🕊️ When solving a conflict, which comes first: choose a fix together or cool off for a minute? (a) choose a fix together (b) cool off for a minute
15. 15.Which of these helps solve a conflict? (a) bringing up old fights (b) spreading gossip (c) finding a middle way (d) taking sides at once
16. 16.True or false: “name-calling” makes a conflict worse. (a) False (b) True
17. 17.🕊️ Which conflict-solving step is this: find options? (a) step 2 (b) step 1 (c) step 4 (d) step 3
18. 18.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 4 (d) step 2
19. 19.True or false: “shouting back” makes a conflict worse. (a) False (b) True
20. 20.🕊️ When solving a conflict, which comes first: list possible fixes or listen to both sides? (a) list possible fixes (b) listen to both sides
21. 21.🔍 Which is the odd one out? (a) using a calm voice (b) walking off in anger (c) listening without blame (d) apologising sincerely
22. 22.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 4 (c) step 3 (d) step 1
23. 23.True or false: “finding a middle way” makes a conflict worse. (a) True (b) False
24. 24.True or false: “taking sides at once” makes a conflict worse. (a) True (b) False
25. 25.True or false: “listening without blame” makes a conflict worse. (a) True (b) False
26. 26.Which of these makes a conflict worse? (a) finding a middle way (b) focusing on the problem (c) saying “I feel…” (d) shouting back
27. 27.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 3 (b) step 2 (c) step 4 (d) step 1
28. 28.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
29. 29.True or false: “apologising sincerely” makes a conflict worse. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) saying “I feel…” (b) focusing on the problem (c) finding a middle way (d) bringing up old fights
31. 31.True or false: “finding a middle way” helps solve a conflict. (a) False (b) True
32. 32.🔍 Which is the odd one out? (a) taking sides at once (b) walking off in anger (c) focusing on the problem (d) name-calling
33. 33.🕊️ Does this help solve a conflict or make it worse: spreading gossip? (a) helps solve it (b) makes it worse
34. 34.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) makes it worse (b) helps solve it
35. 35.🕊️ Which conflict-solving step is this: listen to both sides? (a) step 2 (b) step 3 (c) step 1 (d) step 4
36. 36.✅ How does solving a conflict end? (a) with a fight (b) with an agreed plan (c) with a winner and loser (d) with silence
37. 37.🔍 Which is the odd one out? (a) listening without blame (b) focusing on the problem (c) saying “I feel…” (d) spreading gossip
38. 38.🕊️ When solving a conflict, which comes first: brainstorm solutions or agree on a plan? (a) brainstorm solutions (b) agree on a plan
39. 39.🔍 Which is the odd one out? (a) name-calling (b) shouting back (c) using a calm voice (d) taking sides at once
40. 40.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 2 (c) step 4 (d) step 1

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