Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 286 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ When solving a conflict, which comes first: agree on a plan or brainstorm solutions? (a) agree on a plan (b) brainstorm solutions
2. 2.🔍 Which is the odd one out? (a) apologising sincerely (b) shouting back (c) name-calling (d) walking off in anger
3. 3.🕊️ When solving a conflict, which comes first: shake hands on a plan or list possible fixes? (a) shake hands on a plan (b) list possible fixes
4. 4.True or false: “name-calling” makes a conflict worse. (a) True (b) False
5. 5.Which of these makes a conflict worse? (a) taking sides at once (b) listening without blame (c) apologising sincerely (d) focusing on the problem
6. 6.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
7. 7.🕊️ Does this help solve a conflict or make it worse: name-calling? (a) helps solve it (b) makes it worse
8. 8.True or false: “listening without blame” helps solve a conflict. (a) True (b) False
9. 9.🕊️ When solving a conflict, which comes first: let each person speak or calm down? (a) let each person speak (b) calm down
10. 10.🔍 Which is the odd one out? (a) spreading gossip (b) apologising sincerely (c) finding a middle way (d) focusing on the problem
11. 11.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) use the louder one’s (c) combine the best parts (d) the leader picks alone
12. 12.True or false: “using a calm voice” helps solve a conflict. (a) False (b) True
13. 13.True or false: “focusing on the problem” helps solve a conflict. (a) True (b) False
14. 14.🕊️ When solving a conflict, which comes first: shake hands on a plan or find options? (a) shake hands on a plan (b) find options
15. 15.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
16. 16.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 2 (c) step 4 (d) step 3
17. 17.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
18. 18.🕊️ Which conflict-solving step is this: hear each side fully? (a) step 1 (b) step 4 (c) step 2 (d) step 3
19. 19.🕊️ When solving a conflict, which comes first: list possible fixes or hear each side fully? (a) list possible fixes (b) hear each side fully
20. 20.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 1 (c) step 2 (d) step 4
21. 21.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
22. 22.🕊️ When solving a conflict, which comes first: cool off for a minute or hear each side fully? (a) cool off for a minute (b) hear each side fully
23. 23.🕊️ When solving a conflict, which comes first: cool off for a minute or choose a fix together? (a) cool off for a minute (b) choose a fix together
24. 24.🕊️ When solving a conflict, which comes first: list possible fixes or let each person speak? (a) list possible fixes (b) let each person speak
25. 25.✅ How does solving a conflict end? (a) with a winner and loser (b) with silence (c) with a fight (d) with an agreed plan
26. 26.🔍 Which is the odd one out? (a) shouting back (b) using a calm voice (c) bringing up old fights (d) name-calling
27. 27.🕊️ Does this help solve a conflict or make it worse: focusing on the problem? (a) helps solve it (b) makes it worse
28. 28.True or false: “listening without blame” makes a conflict worse. (a) False (b) True
29. 29.True or false: “name-calling” helps solve a conflict. (a) True (b) False
30. 30.🔍 Which is the odd one out? (a) saying “I feel…” (b) taking sides at once (c) using a calm voice (d) listening without blame
31. 31.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) saying “I feel…” (d) walking off in anger
32. 32.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 2 (b) step 4 (c) step 1 (d) step 3
33. 33.🕊️ When solving a conflict, which comes first: hear each side fully or agree on a plan? (a) hear each side fully (b) agree on a plan
34. 34.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
35. 35.🕊️ When solving a conflict, which comes first: choose a fix together or hear each side fully? (a) choose a fix together (b) hear each side fully
36. 36.🔍 Which is the odd one out? (a) listening without blame (b) name-calling (c) using a calm voice (d) saying “I feel…”
37. 37.True or false: “apologising sincerely” helps solve a conflict. (a) False (b) True
38. 38.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
39. 39.🔍 Which is the odd one out? (a) spreading gossip (b) saying “I feel…” (c) shouting back (d) bringing up old fights
40. 40.🔍 Which is the odd one out? (a) using a calm voice (b) bringing up old fights (c) listening without blame (d) focusing on the problem

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