Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 287 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Which conflict-solving step is this: brainstorm solutions? (a) step 3 (b) step 2 (c) step 1 (d) step 4
2. 2.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 2 (c) step 3 (d) step 1
3. 3.🗣️ Which line helps calm a conflict? (a) “Stop being silly!” (b) “I don’t care.” (c) “Let’s hear both sides.” (d) “You are always wrong.”
4. 4.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) saying “I feel…” (d) taking sides at once
5. 5.🕊️ When solving a conflict, which comes first: choose a fix together or listen to both sides? (a) choose a fix together (b) listen to both sides
6. 6.Which of these helps solve a conflict? (a) name-calling (b) apologising sincerely (c) shouting back (d) spreading gossip
7. 7.Which of these helps solve a conflict? (a) name-calling (b) walking off in anger (c) taking sides at once (d) finding a middle way
8. 8.🕊️ When solving a conflict, which comes first: let each person speak or take a deep breath? (a) let each person speak (b) take a deep breath
9. 9.🕊️ Does this help solve a conflict or make it worse: saying “I feel…”? (a) makes it worse (b) helps solve it
10. 10.👂 Why listen to both sides in a conflict? (a) to pick a winner (b) to find who to blame (c) to waste time (d) to understand fully
11. 11.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 3 (d) step 2
12. 12.🔍 Which is the odd one out? (a) walking off in anger (b) spreading gossip (c) bringing up old fights (d) using a calm voice
13. 13.True or false: “saying “I feel…”” makes a conflict worse. (a) True (b) False
14. 14.🤝 Two members want different poster designs. Which is a fair option? (a) scrap the project (b) combine the best parts (c) the leader picks alone (d) use the louder one’s
15. 15.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) helps solve it (b) makes it worse
16. 16.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) helps solve it (b) makes it worse
17. 17.🕊️ When solving a conflict, which comes first: brainstorm solutions or cool off for a minute? (a) brainstorm solutions (b) cool off for a minute
18. 18.🕊️ Which conflict-solving step is this: find options? (a) step 4 (b) step 2 (c) step 1 (d) step 3
19. 19.🔍 Which is the odd one out? (a) bringing up old fights (b) apologising sincerely (c) focusing on the problem (d) listening without blame
20. 20.True or false: “focusing on the problem” makes a conflict worse. (a) False (b) True
21. 21.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) finding a middle way (d) walking off in anger
22. 22.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 3 (b) step 4 (c) step 2 (d) step 1
23. 23.🕊️ When solving a conflict, which comes first: agree on a plan or listen to both sides? (a) agree on a plan (b) listen to both sides
24. 24.🕊️ Does this help solve a conflict or make it worse: shouting back? (a) helps solve it (b) makes it worse
25. 25.Which of these makes a conflict worse? (a) bringing up old fights (b) apologising sincerely (c) saying “I feel…” (d) finding a middle way
26. 26.🕊️ When solving a conflict, which comes first: agree on a plan or let each person speak? (a) agree on a plan (b) let each person speak
27. 27.True or false: “name-calling” makes a conflict worse. (a) False (b) True
28. 28.🕊️ When solving a conflict, which comes first: hear each side fully or calm down? (a) hear each side fully (b) calm down
29. 29.True or false: “apologising sincerely” helps solve a conflict. (a) True (b) False
30. 30.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 2 (b) step 4 (c) step 1 (d) step 3
31. 31.🕊️ When solving a conflict, which comes first: choose a fix together or brainstorm solutions? (a) choose a fix together (b) brainstorm solutions
32. 32.True or false: “finding a middle way” helps solve a conflict. (a) True (b) False
33. 33.🔍 Which is the odd one out? (a) spreading gossip (b) bringing up old fights (c) walking off in anger (d) focusing on the problem
34. 34.🕊️ When solving a conflict, which comes first: hear each side fully or list possible fixes? (a) hear each side fully (b) list possible fixes
35. 35.🕊️ When solving a conflict, which comes first: list possible fixes or shake hands on a plan? (a) list possible fixes (b) shake hands on a plan
36. 36.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) makes it worse (b) helps solve it
37. 37.🕊️ When solving a conflict, which comes first: listen to both sides or brainstorm solutions? (a) listen to both sides (b) brainstorm solutions
38. 38.True or false: “bringing up old fights” helps solve a conflict. (a) False (b) True
39. 39.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
40. 40.🕊️ When solving a conflict, which comes first: find options or shake hands on a plan? (a) find options (b) shake hands on a plan

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