Leadership Skills Worksheet: Conflict Resolution

Leadership lesson 13: Solving conflicts · Set 288 · 40 questions

Leader's tip (Calm, listen, options, agree): The four steps in order: calm down → listen to both sides → find options → agree on a plan. Helps: a calm voice, saying “I feel…”, listening without blame, finding a middle way, apologising sincerely. Makes it worse: shouting back, taking sides at once, name-calling, bringing up old fights, spreading gossip.

1. 1.🕊️ Does this help solve a conflict or make it worse: taking sides at once? (a) helps solve it (b) makes it worse
2. 2.Which of these makes a conflict worse? (a) listening without blame (b) bringing up old fights (c) finding a middle way (d) focusing on the problem
3. 3.True or false: “shouting back” helps solve a conflict. (a) False (b) True
4. 4.🕊️ Does this help solve a conflict or make it worse: apologising sincerely? (a) helps solve it (b) makes it worse
5. 5.🕊️ Does this help solve a conflict or make it worse: listening without blame? (a) makes it worse (b) helps solve it
6. 6.🧩 Two teammates are arguing loudly over who presents. What is the first step? (a) ignore them (b) help them calm down (c) pick a winner fast (d) take a vote at once
7. 7.🕊️ When solving a conflict, which comes first: agree on a plan or calm down? (a) agree on a plan (b) calm down
8. 8.🔍 Which is the odd one out? (a) bringing up old fights (b) taking sides at once (c) using a calm voice (d) spreading gossip
9. 9.🕊️ Which conflict-solving step is this: take a deep breath? (a) step 2 (b) step 4 (c) step 3 (d) step 1
10. 10.🕊️ Does this help solve a conflict or make it worse: bringing up old fights? (a) helps solve it (b) makes it worse
11. 11.🕊️ When solving a conflict, which comes first: list possible fixes or agree on a plan? (a) list possible fixes (b) agree on a plan
12. 12.🕊️ When solving a conflict, which comes first: agree on a plan or list possible fixes? (a) agree on a plan (b) list possible fixes
13. 13.Which of these helps solve a conflict? (a) taking sides at once (b) shouting back (c) bringing up old fights (d) apologising sincerely
14. 14.🔍 Which is the odd one out? (a) shouting back (b) spreading gossip (c) focusing on the problem (d) walking off in anger
15. 15.Which of these makes a conflict worse? (a) saying “I feel…” (b) finding a middle way (c) taking sides at once (d) focusing on the problem
16. 16.🕊️ Which conflict-solving step is this: shake hands on a plan? (a) step 4 (b) step 3 (c) step 2 (d) step 1
17. 17.🔍 Which is the odd one out? (a) focusing on the problem (b) finding a middle way (c) name-calling (d) listening without blame
18. 18.True or false: “walking off in anger” makes a conflict worse. (a) False (b) True
19. 19.Which of these makes a conflict worse? (a) using a calm voice (b) shouting back (c) finding a middle way (d) listening without blame
20. 20.Which of these helps solve a conflict? (a) walking off in anger (b) finding a middle way (c) bringing up old fights (d) spreading gossip
21. 21.🔍 Which is the odd one out? (a) shouting back (b) taking sides at once (c) spreading gossip (d) listening without blame
22. 22.Which of these makes a conflict worse? (a) using a calm voice (b) focusing on the problem (c) name-calling (d) apologising sincerely
23. 23.🕊️ Does this help solve a conflict or make it worse: walking off in anger? (a) makes it worse (b) helps solve it
24. 24.🕊️ Which conflict-solving step is this: choose a fix together? (a) step 1 (b) step 4 (c) step 2 (d) step 3
25. 25.Which of these helps solve a conflict? (a) name-calling (b) using a calm voice (c) shouting back (d) bringing up old fights
26. 26.🕊️ When solving a conflict, which comes first: shake hands on a plan or brainstorm solutions? (a) shake hands on a plan (b) brainstorm solutions
27. 27.🕊️ When solving a conflict, which comes first: hear each side fully or choose a fix together? (a) hear each side fully (b) choose a fix together
28. 28.Which of these helps solve a conflict? (a) walking off in anger (b) taking sides at once (c) saying “I feel…” (d) shouting back
29. 29.🕊️ When solving a conflict, which comes first: listen to both sides or calm down? (a) listen to both sides (b) calm down
30. 30.🕊️ When solving a conflict, which comes first: let each person speak or shake hands on a plan? (a) let each person speak (b) shake hands on a plan
31. 31.🕊️ Which conflict-solving step is this: cool off for a minute? (a) step 3 (b) step 1 (c) step 2 (d) step 4
32. 32.🕊️ When solving a conflict, which comes first: calm down or let each person speak? (a) calm down (b) let each person speak
33. 33.🕊️ When solving a conflict, which comes first: take a deep breath or hear each side fully? (a) take a deep breath (b) hear each side fully
34. 34.🕊️ Does this help solve a conflict or make it worse: using a calm voice? (a) makes it worse (b) helps solve it
35. 35.🕊️ Does this help solve a conflict or make it worse: finding a middle way? (a) helps solve it (b) makes it worse
36. 36.🔍 Which is the odd one out? (a) taking sides at once (b) bringing up old fights (c) walking off in anger (d) finding a middle way
37. 37.✅ How does solving a conflict end? (a) with an agreed plan (b) with a winner and loser (c) with silence (d) with a fight
38. 38.👂 Why listen to both sides in a conflict? (a) to understand fully (b) to find who to blame (c) to waste time (d) to pick a winner
39. 39.🕊️ Which conflict-solving step is this: agree on a plan? (a) step 4 (b) step 2 (c) step 1 (d) step 3
40. 40.🕊️ Which conflict-solving step is this: list possible fixes? (a) step 2 (b) step 1 (c) step 4 (d) step 3

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